Oxigen — have not got back the amount of failed transaction

Address:Hyderabad, Andhra Pradesh

Date of march 05 march 2015, wallet id +[protected] and email id vamsi.[protected]@gmail.com.Issue: I have made 2 transactions the amount is debited from bank account not credited in oxigen wallet. I have sent a complaints regarding this issue but they are not responded. Token numbers regarding the complaint mails are 47660 and 48379.
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    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
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    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
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