[Resolved]  Oxigen Recharge — mobile recharge did not credit in mobile sim card

Address:Jhansi, Uttar Pradesh

Sir,
I have completed a traction on online sbi.com to recharge my phone throungh your oxigen service on 15 november 2017. But til now i did not get any recharge amount in my mobile sim. The recharge was for jio of its rupees 399 recharge plan, nor the money refunded in my account. For other detail, i am sending screenshot of tranction along with this complain.
Thanking you
Yours'customer
Dheeraj
+1 photos
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Jan 7, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
Oxigen Services India Customer Care's response
Dear Customer,

We are sorry that you Jio mobile recharge using online SBI was not successful. Please write to us at sbi.[protected]@myoxigen.com with the transaction details. Our team will get it fixed for you. Regaining your trust is a must for us.

If you have any further query, please let us know.

Thanks,
Oxigen Care

Thanks,
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