[Resolved]  Oxigen Recharge — please refund the money

Address:Dakshina Kannada, Karnataka, 575029

Hello sir,

I have already raised the complain (Complain id: 1637868) but i did not get money refunded to my account. Requesting you to refund the money back into my account as early as possible.

Thanks
Velse



On 20/07/2017 i recharged my airtel mobile no. With rs.100 through sbi freedom mobile banking.
The amount is debited from my account. I had got a successful message on my registered mobile number and tid: fh[protected]Oper ref :[protected]). But the amount is not yet recharged in my mobile no.
Transaction messages-

1. Mobile number xxxxxxxxxx is recharged successfully for rs. 100.00. Tid: fh[protected]Oper ref :[protected])

Please resolve the problem at the earliest by refunding the money deducted.
Complaint status
[jul 22, 2017] oxigen services india customer support has been notified about the posted complaint.
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Aug 26, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
Oxigen Services India Customer Care's response
Hi Velse,

Apologies for the inconvenience caused. Please write to us at sbi.[protected]@myoxigen.com with transaction details. It is our pleasure to restore your confidence with us. We will get it fixed for you asap.

Thanks,
Oxigen Wallet
Aug 19, 2017
GEHRI LAL KUMAWAT's response
plz
Complaint comments 

Comments

My mobile no [protected]
reference no[protected]
transaction id OXISB[protected]
BANK TRANSACTION ID IGABUEGXW2
TRANSACTION TIME 8/8/2017 2:22:40PM
RECHARGE AMMOUNT 399
please refund my 399 ammont.my account number is [protected] and my bank sbi.BANK IFSC CODE SBIN0012818
18-Aug-2017 TO TRANSFER
INB Oxi Services OXISBI25909676IGABVXMOR0 = 50.00

plz Request is Mobile number Is Airtel Company
is Payment Is Vodaphone Company wrong payment

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