[Resolved] Oxigen Recharge — Recharge service not received. | |||||
Myself Asheesh Kumar Mishra, I have recharged to my number [protected] via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it.I have recharged to my number [protected] via internet banking of SBI at Bhinga branch. wth reference id OXISBI25129705IGABDCBYH8. But no service received. Please fix it. Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Oxigen Services India Customer Care's response Hi Asheesh, Apologies! for the inconvenience caused to you. In such cases amount will be reversed within 7 working days. Please send the details to sbi.[protected]@myoxigen.com. We will ensure to resolve it at the earliest. If you have any further query, please let us know. Thanks, Oxigen Wallet Verified Support Apr 20, 2017 Oxigen Services India Customer Care's response Dear Sir/Mam, Greetings from Oxigen Services! We are pleased to have you as our esteemed customer. We apologize for the inconvenience caused to you. We would to inform you that the mentioned transaction OXISBI25129705 is failed in our records and reversal for the said transaction has already been processed on dated 15/04/2017. Further, we would like to inform you that if you have any queries, kindly address these to sbi.[protected]@myoxigen.com or call us on our Helpline Number #[protected]. We assure that we will continue to provide you with the services that Oxigen committed to deliver. Regards, Amrit Corporate Operation - Digital Online Business Oxigen Services India Private Limited, An ISO 9001:2008 certified company ; www.myoxigen.com; www.oxigenwallet.com Building 94, Sector 32, Institutional Area, Gurgaon, Haryana, India I | |||||
 2 Comments | |||||
Comments
I tried to recharge my mobile of Rs.339/- using internet banking but recharge has been unsuccessful . SBI transaction ref. no. IGABIEFQH1. The amount debited from my SBI A/C may be credited. Thanking you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
687
Pending
0
Resolved
393
+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
Money is deducted from my account but I did not get the recharge message and mobile is not recharged