[Resolved] Oxigen Recharge — regarding bsnl landline bill payment.

Shabujames

from Raipur, Chhattisgarh

Address:	629156
Website:	www.oxigenwallet.com

Bsnl-lli | vas:[protected]. I have paid my landline bill on[protected] the transaction is successfull from the oxigenwallet but the recharge amount was not credited till date to by bsnl number[protected] the bill lastdate is[protected] several times i have contacted via mail and phone there is no response. There is a fine from bsnl if the bill is not paid in time. But the oxigen wallet is playing. I want the bsnl bill paid by today. From oxygen end.

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Oct 4, 2017

Complaint marked as Resolved

Oxigen Services India customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Oxigen Services India Customer Care's response Hi Shabu,

We are sorry that your BSNL landline bill payment was unsuccessful. Please forward us the e-mail from the operator where they have mentioned that Operator ref OXI[protected] is not available. Our team will get it fixed for you asap.

If you have any further query, please don't hesitate to revert. Regaining your trust is a must for us.

Thanks,

Oxigen Care

Aug 28, 2017

Updated by Shabujames I have attached the screenshot which shows the transaction was not successful. Also i have contacted customer support of BSNL through phone they said the transaction number with OXI[protected] is not available. Till date the amount was not credited to my BSNL account. So i have contacted your(Oxigen) customer support they asked me to make a new transaction to avoid the fine from bsnl and disconnection or any other issue as it is last date for my bill payment also they assured me that i will get my amount refunded within 7 days of time in my bank account.