Oyo Life — Oyo Life safety deposit

Address:	OYO LIFE PUN607, jadhavnagar, lane number 5, Vadgaon, Meenakshipuram, Pune
Website:	www.oyolife.in

This is Shashank Sonavane,
We have booked OYO LIFE PUN607 on 4th january, 2021, starting our moving in date from 4th of January 2021 and this complaint is for OYO life regarding not getting our Safety deposits back.
We had to leave the town due to personal reasons within a month so we could not continue living at OYO life. We did inform the manager/care taker regarding leaving OYO life 10-12 days before move-out day. We were not informed about the process of getting our Safety deposit back.
Now they told us you are not getting your deposits back.
Our booking ID's are:
Shashank Sonavane: 134606
Pranav Shaha: 134750
As a student it is a huge financial loss of around Rs.8400/-

With a lot of disappointment I'm writing this because I called around 15 times to their help team, But did not receive any satisfying reply from the concerned team. Now the manager has switched off his phone.
This is the worst experience i've had in OYO life.
I have insecurity with my money with Oyo life and I don't know
whether i will get it or not
(Image attached below is of call log between me and the manager who has switched off his phone)