Oyo Life — refund of rent and deposit paid in advance for march 2020

Website:www.oyolife.in

I had booked a room in hyderabad and was supposed to checkin on 18th march. I had paid the rent and security deposit in advance.
But due to lockdown in mumbai from 14th march, i was not able to travel to hyderabad and had raised a cancellation request at life. [protected]@oyorooms.com.
It's been more than a month now there is no response to my emails, noboby picks the calls.
My booking id 111364 and ticket number against cancellation request is 99353. Please help me in getting my refund.

My mailid is [protected]@hotmail.com.

Harshita
[protected]
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Hi Harshita,

Please accept our sincere apology for the inconvenience caused.

Thank you for bringing this to our attention. We have highlighted this to our concerned team. Please give us some time, we will have this rectified at the earliest.

Regards,
Team OYO
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy

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