Pacl India — unable to add bank name

Dear sir,

Am a pacl customer, i want to submit my refund claim online, now i try to submit my claim online but am unable to write the bank name in step two, if i try to write that the column is already locked, it's not enabled. So am unable to write. Also can not move the next step. Please advise what i can do?

Waiting for your kind reply in this regards,
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Sir I started pacl account registration on[protected].it is a six years/12 instalments policy.i payed 12 installments but I don't give maturity amount.today iam trying to registration in pacl site system shows your pacl number doesn't exist as per our records.plz solve my problem/re activate registration number. [protected]@gmail.com

I'm logged on as per direction, But bank details entry bank name option was showing hidden
Please to be rectify

I am also unable to add bank name
Today i can't add bank name in step 2. It is locked or hidden.
Please reply me

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