Pancard — Applied for a pan

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I have applied online in your site by paying Rs.379/- for a new PANCARD on 5th October, 2021. Also sent hard copy duly enclosing Aadhar copy. So far, I have not received PAN CARD. If any problem for non issuing PAN Card, please refund the amount to the account No.[protected]. Please look in to the matter urgently and resolve the issue. My Name is YEDHU KRISHNA RAHUL, ADD. THOOYITHARA, PARUR, PALLAMTHURUTH, ERNAKULAM DISTRICT, KERALA - 683513