Pancard Clubs — request for refund

Address:

753012

My mother invested around 36000 inr for 3 yrs and she was promised to return around the entire amount with the desirable interest after 5 years but after 6 years she have not been responded for which she has been in tremendous pressure for the past few weeks as it's a hard earned money.
Below are required details:

Nov 2012 - policy starting date
May 2018 - policy ending date

Policy number[protected]