Panind — Disappointing service for senior citizen

PAN APPLICATION CONFIRMATION. Order ID : GE-[protected]LO

DISCREPANCIES
* Discrepancy in Application

-INITIALS IN NAME ON ANNEXURE C IS NOT ACCEPTED

I don't see any initials it's only smt and still the response is above

She is a senior citizen and it's been two months
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Panind customer support has been notified about the posted complaint.
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Comments

Enclosed snapshot and I'm not getting any response for padt few days..is this genuine company?

sgk80's reply, Sep 11, 2021
Is there any update on the complaint raised?
I want the refund if I don't get the pan card in 1week.i also want the documents to be couriered to my address aswell.those are original bank letter and I cannot afford to go back to bank for another one !!!
We are unable to locate your application, kindly provide us Order ID or you can contact us at number [protected], Mon to Fri 11 Am to 5 Pm.

With regards
Panind
As discussed with our executive, we hope your query has been resolved

With regards
Panind

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