Panind — not replying again

Panind is not providing me with coupon number, when i ask for the same they are not replying to me. What can i do. Kindly help me out plz. I am in urgent need for pan. Their tracking pan application is still under maintainence. There are so many complaints against them i don't think they ever get resolved or else not removed from here. I just don't know why i even applied in their site when i am urgent need of pan. Cyclone fani has already disturbed several lives. May god provide peace to all.
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