[Resolved] Panind — unable to reach customer care regarding refund

Ketan83

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110018
Website:	www.panind.com

I applied for the reissue of pan card through panind website on dec 11, 2018 and paid rs. 349 as a fee against their prospective services. Till toady ididn't get any call from their side for acknowledgement of the payment. And when i tried reaching their customer care it is not reachable either through an email or customer care number.

I lost my pan card which someone has returned to me after he found it somewhere. Hence, i would not like to take this process forward and wanted to request them for refund asap. But seems that it is a fake website as the email ([protected]@panind.com) mentioned over the website is not reachable neither is their contact no. I. E. [protected] and [protected].

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Feb 9, 2019

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Panind Customer Care's response We haven't received any mail on our registered e-mail id [protected]@panind.com from your registered e-mail [protected]@yahoo.co.in for refund.Kindly mail us the issue and we will resolve the same.

Jan 20, 2019

Updated by Ketan83 this is what I've mentioned. The email id mentioned over your website, i.e., [protected]@panind.com is also not operational. I've tried sending mail over the same email id several times but my mail gets bounce back. Moreover, I've mentioned the whole issue here, kindly write to me at [protected]@yahoo.co.in or contact me at [protected] and kindly initiate the refund.

Feb 04, 2019

Updated by Ketan83 Hi, as I mentioned earlier, I tried sending an email over the mentioned Id, i.e. ([protected]@panind.com), but the mail is not getting delivered stating the domain server error. Moreover their stated customer support numbers doesn't work. This is my last reminder to the company after which I'll go ahead and will file the complaint in the consumer court. Kindly support over this.. Thanks