Paramount Group — e card

Address: Vizianagaram, Andhra Pradesh, 535501

I am working in andhra bank srikakulam zone andhra pradesh state, my name ch gangu naidu my
Phd i'd. Ui sri 23369811
My son dependent details entered in our bank site and verifying details our authority officer same day, one week completed but my son e card not reflect in your paramount site please check, my son joined in hospital due to health problem, how to claim the hospitalisation please resolve my e card problem thank you sir