Parimatch India — Deposit issue, and bad grievance redressal

Player ID :[protected]
Myself nishkal raj, I've been using parimatch for a long time now I've made mansy transactions as well, recently the customer service is just terrible, they take days to reply in the first case, they ask for bank statements and payment confirmation slips, I provide them then they take another 5 days to tell me that they've considered the case and gave a complaint ID. But still the issue isn't resolved, previously I had encountered the same issue I made a deposit of 301rs using phone pe to a screenshot thei website provided for deposit, the transaction was successful from my end but did not reflect in my account I sent a series of emails and for no use. I did not receive that amount till now, and same issue again, on 1st Feb I made another 301rs deposit, in their website dashboard the payment status is showing declined, ( I had followed all the necessary criterias for the deposit it was made within 2 mins) I've been trying to contact them via mail but no response from their support team. Their online chat doesn't work. These people are scammers.