[Resolved]  Parimatch India — I never saw my money in the payment balance of my account.

One of the worst customer service among casinos. I deposited money to my balance but it was not credited to my account even after many hours. I wrote to customer support several times and each time they asked for some new information and the response was very superficial. I spent a lot of time communicating with the support staff, but I never saw my money in the payment balance of my account. I expect to be helped at least on this site.
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Mar 26, 2024
Complaint marked as Resolved 
The transaction was blocked as suspicious. Parimatch support staff advised me to contact my bank support, and they gave me this answer. After a long communication with the bank support, I confirmed that I knew why I was making the transaction and that I was depositing in the casino of my own free will. Apparently, this reassured the bank staff and they helped to process the payment. The money was credited to my Parimatch account.
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