[Resolved]  Parimatch India — My profile

My Parimatch account was blocked. I provided all the necessary documents, went through the video identification procedure, but in the end I received a refusal to unblock my account. Email support service ignores my appeals, although earlier they responded almost instantly.
Yesterday I was finally told that the support doesn't have information about the verification procedure and that another department is dealing with it. The most interesting thing is that the account is not just blocked, I can't even log in and see any profile information.