I have some questions regarding the speed of withdrawal. I have been regularly withdrawing large sums every month for a year now, and the waiting time is different every time. Sometimes it takes only 1 hour, and sometimes I have to wait for 10 days. Despite appeals to the support team, I still haven't been given a clear answer as to why this happens.
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Feb 16, 2024
Complaint marked as Resolved
I was contacted by the support team. They advised me to use a card from another bank to withdraw money. This time the money was withdrawn in less than 24 hours. Apparently, the problem was on the bank's side.
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