[Resolved] Parimatch India — Trying disable two-factor Authentication (2FA)

[Resolved] Parimatch India — Trying disable two-factor Authentication (2FA)

no username Mar 26, 2024

How long does it take for customer support to solve my problem? I am trying to disable 2FA dual authentication because I lost my cell phone with the phone number I used to register on Parimatch website. Sent several emails with my account details. No response. It seems that I have to wait forever. I still can't log in to my account and even more so I can't withdraw my money. This is very tedious. Was this information helpful? No (0) Yes (2)
Mar 28, 2024 Complaint marked as Resolved It's a funny coincidence, but almost immediately after I left this review, I finally got a reply from Parimatch. Double authentication was disabled for my account so I could change the phone number listed in my profile. Thanks to the support that I didn't lose access to my account permanently after all.
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