Parimatch India — Withdrawal not coming back

I have been waiting for my withdrawal amount for the last 18 days. My withdrawal request is still not credited to my bank account even though the status shows that it has been processed. I have contacted Parimatch support many times through email, but I am only receiving repeated replies asking me to wait. No proper resolution has been provided.
Due to this delay, I am facing serious financial problems. I urgently need my money