Parivahan.gov.in — online transaction

Website:parivah.gov.in

Dear sir/madam,

As i made payment of rs. 253.90 on 29/01/2018 for vehichle tax but the issue is that my payment has been deducted from my account but there is no any payment receipt available in the website.
As per the telephonic conversation with there support team i have sent them my bank statement and vehicle details but they have not refunded yet.
I am sending them email again and again but they are not responding.

Kindly help me for the same asap

Vehichle registration no - jh10r 3627
Chassis no (Last 5 digit) - 44271
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I was done payment an 3 days ago but
It's still shows pending

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