[Resolved]  Park Royal Holidays Pvt Ltd — 3months advance booking still not providing room

Address:Park royal holidays pvt ltdm Ahmedveabaad

I have taken 3 years holiday package, before taking package whether they will provide room on new year weekend, i have sent booking details just after taking package in september, as per company policy you have inform atleast 45days earlier for peak season. Intially i have recieved mail you have to have pay 2500rs per night per person for gala dinner, my package already includes dinner still they want me to pay to 5000 per night for dinner. Now i have recieved mail that they cant provide boookings on desired dates due to peak season, i am doing bookings for 29th Dec to 3rd of January. Mr Vishal Sr. Executive never pick after payment process completed
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Nov 6, 2023
Complaint marked as Resolved 
They promised me to provide me 4/5star next time, presently i am ok with Mount view pristine 2 days with breakfast and dinner. Hope they will provide 4Star property next time
Complaint comments 


Fraud company hai Ahmedabad ki hai office chale jao
ANURAG TAK's [Complaint's author] reply, Oct 18, 2023
Paisa vaps kaise mil skta hai ye btao...case to krunga hi...
Please dont take there package, they dont even bother to call customer for resolution, there sole motto is only to sale package only, sincere advice dont take package, mob- seven four zero nind eight five six triple seven
Dear Mr. Tak,

Greetings Form Park Royal Holidays!!

As per information team came in contact with you and your booking is on board for this issue.
We request you to not to spread rumors and mislead other members.

Thanks & Regards,
Park Royal Holidays.
Juthee hi bol rhe ho booking on board...show me voucher and hotel details..
I am with you and we will lodge. Complaint call nine seve nine three nine four nine seven six seven

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