Feb 21, 2024
Complaint marked as Resolved The regional sales manager, Mr. Saurav Shukla from Park Royal Holidays, stepped in and escalated my concern to their management. Yesterday, I got an email from Park Royal Management offering extra Holiday vouchers instead of return flight tickets, which I agreed to. Therefore, I am now closing my complaints. I am eager to enjoy the Holiday services promised by the company for the next 10 years based on my membership plan. I should be getting the additional Holiday package voucher within the next 1-2 days as per my discussion with Mr. Dhananjay from Park Royal Holidays.
Greetings Form Park Royal Holidays!!
As per information team came in contact with you and your booking is on board for this issue.
We request you to not to spread rumors and mislead other members.
Thanks & Regards,
Park Royal Holidays.