[Resolved] Parle — Aluminium wrapper in kismi kulfi flavor

1987gopesh

from Mumbai, Maharashtra

May 16, 2016

Address: Pune, Maharashtra, 413102

Dear Sir,

This is to inform you that i was having Kismi Toffee Kulfi flavor. I found aluminium wrapper inside toffee. I was having keen interest to have frequently Kismi but this incidence removed the faith on Parle Brand. This situation seems that how searious parle about our consumer. It may death cause to me our other consumer, if would have not caugth during bite. Please have searious action & assure such negligence will not be happen with your loveable consumer. Otherwise you will really loss the respect & faith from global market consumer. Please find the pics as evidence.

Revert me with proper action.

Rgds,

+2 photos

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Aug 22, 2019

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Parle Customer Care's response resolved..

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Parle Customer Care

from Mumbai, Maharashtra

May 16, 2016

Verified Support

Dear Mr. Gopesh,

We have received your complaint at our end and have forwarded to the local representative. He will attend you tomorrow as he is not available at Baramati today.

for any more clarification and query kindly contact us on below given information:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More