[Resolved]  Parle — Bake smith biscuits

Address:Mumbai City, Maharashtra, 400010
Website:www.parleproducts.com

I had bought 2 packet of parle's bake smith original english marie, . I bought it from d'melllo martket near wadala . I opened the packet today . And the taste of the biscuits were horrible. It smelled like the rotten biscuits.The quality of parle being one of the oldest brand, it's product is always expected to be the best. Kindly look into the matter as soon as possible and take the necessary actions.
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Oct 11, 2016
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Parle Customer Care's response
Dear Mr. Sayed,

Kindly give us your contact details for us to contact you.

in the alternate contact to out Customer care number and email id as mentioned on our product packet as also given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Verified Support
Sep 09, 2016
Parle Customer Care's response
Kindly contact to our customer care cell number and email id as mentioned on our product packets and as given below:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Complaint comments 

Comments

Purchased this 100gms Parle g biscuit packet from a local general store. Upon opening the packet found the quality of the product to be bad. I believe that the picture can describe. Concerned authority should take rightful action against the people responsible to maintain the quality of the product.

" Join together, to Fight for Right" !!

I have red your complaint against Parle biscuits.

I am consumer from US, I have also found Defective' biscuits.
I have lodged complaint with Parle.I haven't received reply from Parle.

Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
plus there is inspection of Export Inspection Council of India.

Parel Company and these agencies try to cheat consumers

It is "Breach of Trust "

I am planning to lodge a Consumer Complaint in Consumer Court.

If, you are interested please, contact me immediately.
Kindly invite other Parel biscuits complantants.

DO NOT SUBMIT/GIVE YOUR DEFECTIVE PRODUCT TO pARLE cOMPANY/DISTRIBUTOR.
IT IS A LEGAL PRROF !

Remember ! " United we Stand, Divided we fall "

Thanks,

Rajesh Ranade
USA
e-mail :[protected]@yahoo.com

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