[Resolved]  Parle — earthworm inside parle hide and seek

Address:Durg, Chhattisgarh, 490020

Recently i bought parle hide and seek biscuit from v-mart. It was well within due date of expiry.As soon as I opened the packet, to my surprise, I found 2-3 insects crawling and the biscuits have also lost freshness .Parle being so reknowned company is not supposed to compromise with its quality.Its quite disheartening that the biscuits we used to eat since our child hood days, independence day, republic day, has lowered its value.U r requested to urgently resolve the matter.Clarification from your end in this matter will be appreciable.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 18, 2019
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Parle Customer Care's response
Since such issues are storage defect Kindly speak with the shop from where you have purchased the products.

You can also contact us on our Customer Care cell on the below given details:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email :
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    639
    Pending
    107
    Resolved
    322
    Parle Phone
    +91 22 6691 6911
    +91 22 6691 6915
    Parle Address
    V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
    View all Parle contact information