Parle — False & Misleading advertisement

Subject: Complaint regarding false and misleading advertisement of "Original Gluco Biscuits" of Parle Biscuits Pvt. Ltd.
( manufactured by sub-contractor)

Ref: Parle Biscuits Pvt. Ltd. Central License # [protected]

I am writing to express my dissatisfaction and concern about the advertisement for the food product Parle-G biscuits of Parle Biscuits Pvt. Ltd. -
"Original Gluco Biscuits" - on the wrapper of "Export & Domestic" quality food products. ( manufactured by sub-contractor)

I have purchased a packet of these biscuits from a nearby store and found that there is no ingredient named "Gluco nad/or Glucose" in the list of ingredients.

This is a clear case of false and misleading advertisement, which violates the Food Safety and Standards Act, 2006 and the Consumer Protection Act, 2019.

As a consumer, I feel cheated and deceived by Parle Biscuits Pvt. Ltd. company, which claims to provide quality products to the customers.

I request you to take immediate action as per FSS Act 2006 to rectify this issue and direct the company to stop using the term "Gluco and/or Glucose" on
the wrapper of biscuits. Conduct, annual food inpection and Re-lab test for Sugar Contained in the food products soon as possible, as per FSS Regulation 2011.

If you fail to comply with my request within 15 days of receiving this letter, I will be forced to take legal action against you in the appropriate forum/court.
All the legal & sundry expenses incurred by me shall be recover from you with interest.

I hope you will understand the gravity of the situation and act accordingly.
Contact: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Parle customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    639
    Pending
    107
    Resolved
    322
    Parle Phone
    +91 22 6691 6911
    +91 22 6691 6915
    Parle Address
    V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
    View all Parle contact information