Parle — hide and seek biscuits/ found hair in the cookie

Address:A34/35, noida sector 60, Uttar pradesh, 201301

I found a hair in the cookie, it is totally unhygienic that such a huge brand is not at all concerned about the hygiene of the consumers. I am really shocked by the fact that parle being one of the oldest companies to produce biscuits has shown such disregard towards its consumer. There are a lot of people who love hide and seek biscuits and it is mainly because of the taste and also the brand that it has established.

I am permanently boycotting it from my use. I can never expect this from parle.
+2 photos
Was this information helpful?
No (0)
Yes (1)
Parle customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Parle Customer Care's response
Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Complaint comments 

Comments

Hi Parle,

FYI,

When I tore the cover of biscuit, I found a piece of biscuit was missing inside the packet that was fully covered. 😟
You only focused on how to hike price. Also you need to focus on quantity.
There is a microbial growth on Hide and Seek Biscates i purchased from a shop in Hyderabad
Hi, I found a hair today in the parle hide and seek packet brought from Kerala. I really love the biscuit and wanted to inform this so that you may be more careful while manufacturing the biscuits.

Hey Parle! I want to file a complaint regarding hair in my hide and seek biscuit. I wasn't expecting a famous brand to make such an unhygienic mistake. I couldn't avoid but to raise an issue against it. Be more cautious about it as you have already made this mistake in the past. Kindly look into that.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    639
    Pending
    107
    Resolved
    322
    Parle Phone
    +91 22 6691 6911
    +91 22 6691 6915
    Parle Address
    V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
    View all Parle contact information