[Resolved]  Parle — hide & seek bis

Address:

Ranga Reddy, Andhra Pradesh, 500047

Hello there. This day i've got a hide & seek pack of worth rs.30. Inr and there was an offer which says "get nutricrunch digestive cookies worth rs.10 with this pack*". So when i asked the shopkeeper for the cookie packet as mentioned above, he says that it isn't written "free with this pack" and i haven't received any free packets for this which sounded so awkward and insulting. What are you guys upto? What is this company upto? Whose mistake is this? Can i file a complaint over this on behalf of consumer complaint policies?
*need an immediate response from parle! *