Parle — Hide & Seek Parle Cafe Mocha Variant quality issues

Address:

B/1003, Park Dew, Sector 20, Plot 73, Kharghar, Navi-Mumbai

I am a regular consumer of the Parle Hide & Seek Cafe Mocha variant. i have observed that based on the batch number, i am able to see significant difference in the quality of the biscuits.

For Eg : I purchased a pack of 10-12 30 rupees pack, which have the batch number : KP 4A

I saw that all these biscuits are undercooked, some of them as bright as off-white color ! Also, the amount of choco nuts in them is also different. I have purchased other batches, and they all seem to be fine. They are cooked to the ideal colouration and are dark brown with adequate choco chips.

Why is there such a difference in the quality. And the best part is, there is consistency in that batch. I had around 10 packs with the same batch number, and all of them turned out to be the same condition. Ultimately ended up throwing them. I still have that batch packets left, let me know i can get them shipped to the location for validation, if required. I have attached the photo of a biscuit from this batch, and you can see from the biscuit the amount of choco chips on it and the extent to which it is cooked. Pathetic !!!