Parle — Live Worm in Krack Jack Biscuit (Biscuits within Expiry Date)

We purchased a Parle Krack Jack biscuit which is well within its expiry date and to our shock when we opened the sealed packet we found worms inside the biscuits. It was so shocking that it has pulled me off from consuming any biscuits now. If this happens to a product which has its expiry date due 7-8 months yet then i doubt the making and the quality of the packed product altogether and I believe this needs to be addressed. Otherwise I would refuse to consume any of your products and would probably not advise anyone else consume it too. I have a video of it which I have taken soon after i opened it you can take a look at it. The video contains information about the expiry date the clarity of worms. And you can get the video authenticated as well as its not tailored. I am really shell shocked every time i think about it.
This needs to be taken to Consumer Court this is highly unacceptable! And now that i see so many complaints already filed on the same premise I feel the companies feel so little about its consumers and we are morrons who go back buying their products despite all of this. I have a detailed video of this with the expiry date due to file size i couldnt upload it. please reach out to me in case you need that as well!. In case you want to know i have stopped having any biscuits ..you have scared me for life!!
+1 videos
Was this information helpful?
No (0)
Yes (0)
Parle customer support has been notified about the posted complaint.
Jul 20, 2023
Updated by Kokila Sharma
Seems so disrespected as a consumer that our concerns and complaints are not even acknowledged or addressed.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Parle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    639
    Pending
    107
    Resolved
    322
    Parle Phone
    +91 22 6691 6911
    +91 22 6691 6915
    Parle Address
    V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
    View all Parle contact information