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[Resolved]  Parle — Long piece of thread in parle magix chocolate biscuit.

I had purchased a Parle Magix chocolate sandwich biscuit on 22/03/2017, surprisingly while chewing the biscuit I found some uncomfortable, pale tasting substance in my mouth, which is took out of my mouth and spitted instantly, having eaten half the biscuit I was terrified and threw the remaining half, this instance got me disturbed and made me re-think about the image of PARLE in my mind, the moment I looked inside the packet and took out another biscuit the most surprising element came out i.e. 'ANOTHER BISCUIT CONTAINING PEICES OF THREAD WITH BISCUIT FULLY WRAPPED OVER IT'' while wondering how to deal with this situation I am forced to knock the door of consumer complaints forum, to highlight how this large indian FMCG company is manufacturing with such low standards and not vetting the produce before removal from its factories.

I would suggest the company to take this complaint on a very very seriously or else I will have to knock the door of consumer courts and approach some news channel and ever so favorite social media to highlight the servings that company has to offer to the general public at large.

details of product is as below:
parle MAGIX CHOCLATE SANDWICH BISCUIT.
PACKED 2/17
BATCH - KN15 A B
BISCUIT IS PRESERVED WITH ME AS OF NOW..
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May 17, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Parle Customer Care's response
Respected Customer,

Kindly Provide us with your contact number and address so that we can get in touch with you. Or else you can contact us below contact details.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
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Dear Parle Complainants/Conumers,

I have red your complaint against Parle biscuits.

I am consumer from US, I have also found Defective' biscuits.
I have lodged complaint with Parle.I haven't received reply from Parle.

Parle bears global recognized Certifications such as ISO:22000 & FSSC:22000
plus there is inspection of Export Inspection Council of India.

I am planning to lodge a Consumer Complaint in Consumer Court.

If, you are interested please, contact me immediately.
Kindly invite other Parle biscuits complainants/ Consumers.

DO NOT SUBMIT DEFECTIVE SAMPLE TO PARLE CO. / DISTRIBUTOR.
IT IS A LEGAL PROOF.

Remember ! " United we Stand, Divided we fall "

Thanks,

Rajesh Ranade
USA
e-mail : [protected]@yahoo.com

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