[Resolved] Parle — Long piece of thread in parle magix chocolate biscuit.
I had purchased a Parle Magix chocolate sandwich biscuit on 22/03/2017, surprisingly while chewing the biscuit I found some uncomfortable, pale tasting substance in my mouth, which is took out of my mouth and spitted instantly, having eaten half the biscuit I was terrified and threw the remaining half, this instance got me disturbed and made me re-think about the image of PARLE in my mind, the moment I looked inside the packet and took out another biscuit the most surprising element came out i.e. 'ANOTHER BISCUIT CONTAINING PEICES OF THREAD WITH BISCUIT FULLY WRAPPED OVER IT'' while wondering how to deal with this situation I am forced to knock the door of consumer complaints forum, to highlight how this large indian FMCG company is manufacturing with such low standards and not vetting the produce before removal from its factories.
I would suggest the company to take this complaint on a very very seriously or else I will have to knock the door of consumer courts and approach some news channel and ever so favorite social media to highlight the servings that company has to offer to the general public at large.
details of product is as below:
parle MAGIX CHOCLATE SANDWICH BISCUIT.
BATCH - KN15 A B
BISCUIT IS PRESERVED WITH ME AS OF NOW..
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May 17, 2017Complaint marked as Resolved
Parle customer support has been notified about the posted complaint.
Apr 13, 2017Parle Customer Care's response Respected Customer,
Kindly Provide us with your contact number and address so that we can get in touch with you. Or else you can contact us below contact details.
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More