Parle — odd smell in parle platina hide and seek biscuit packet

This is to inform you that we observe an odd and disgusting smell from hide and seek biscuits when opened and while eating the biscuits.
Pkd date 9/9/19 best before 7months (Suspect: generally we see 6months) as mentioned on the cover.
Batch no: hy9ap
We are buying this from a nearest provision stores and we observed this odd smell last month and this month as well
Children are not showing interest to consume them and we do not no the consequences. At home they started drying them openly to get rid of the smell and the biscuits got soiled by getting soft and smelly.
Instantly, i did not believe when this was told to me at home, but i just opened a new packet and observed it myself. At home family members thought some kerosene like smell, but seems very odd to me, as well.
Could you please look into the matter an solve the problem
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Parle customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
Parle Customer Care's response
Kindly contact us on the below consumer care cell

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
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Comments

I bought the packet of milano choco delight with batch code: NR 14 A.this packet had only 3 biscuit packets instead of six which was written on outer cover . Very dissapointed at this 35 rupees gone and only 3 buiscuits and so dark fantasy id more profitable

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