[Resolved] Parle — Parle-g biscuits | |||
Sir I simply want to say please check the quality of your biscuits otherwise don't make fool of people by packing unhygienic biscuits.look at the pic which I provided you.i opened the packing and start eating and then I see one of the biscuit is dusty.i just check other biscuits inside the pack and felt bad that a lot of biscuits covered with black dust. Was this information helpful? | |||
Jul 28, 2016 Complaint marked as Resolved Parle customer support has been notified about the posted complaint. Verified Support Jun 22, 2016 Parle Customer Care's response
Respected Customer,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.
Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
| |||
 2 Comments | |||
Comments
kindly ignore the earlier mail as sent wrongly due to internet connection error...
Dear Shivpooja,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.
Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Dear Shivpooja,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.
Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
640
Pending
107
Resolved
322
View all 640 Parle reviews & complaints
+91 22 6691 6911
+91 22 6691 6915
V.S. Khandekar Marg, Vile Parle East, Mumbai, Maharashtra, India - 400057
View all Parle contact information
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.
Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More