[Resolved]  Parle — parle g hide and seek biscuit

This is to complain about worm being found in Parle G biscuit..I had sent the photograph to customer service and even after a week, I didn't get any response..when i called, the executive Nilesh Pathak informs me that he can not register the complaint..he wanted batch number etc..i informed that since the packet was thrown i could not provide the batch number..Nilesh Pathak informs me that nothing can be done now..I asked him to connect me to his senior..he refused and informed me that he does not report to anyone in the company..i asked him to give this in writing that complaint can not be registered. He also refuses to do it..

I don't know what to do now, except take this case to consumer court..and use my network to spread word about not to use hide and seek biscuit..