Parsh Tax Solutions LLP — pan card | not received confirmation

Sir/madam,
I have applied pan card for my mother (Seema bagga) on 21th august 2020 through this website and they have given me pan communication number: 2278682.
They have asked to courier the pdf they shared along with attached document for verification, i have done the same and when tracking the courier number its status is delivered.
Courier company: dtdc
Consignment number: z54564689
Reciever: nitin
Delivered date: 24th august 2020
But the company site is showing that they have not received the application form.

I am trying to connect with the parsh company via all the phone numbers available over internet
Phone numbers:
[protected]
[protected]
[protected]
[protected]
But all the numbers are switched off or they are not picking it up.
Please look into it as soon as possible because confidential personal information is attached with it (Mother's aadhar card copy).

I am unable to attach pdf that has been shared by them.

My phone: +[protected] (Pardhyuman bagga)
Please let me know if any more information is required.