Partha Dental Clinic — Self ligating braces are not functional due to this doctor had placed steel brace and delayed treatment

Hi,

My name is Sai Krishna, I had consulted partha dental on November 2021 for braces treatment they have removed 4 teeth and started self ligating braces treatment. I paid 67000 rupees, Initially they stared upper braces treatment for 5-7 months after that they had placed lower teeth braces as soon as they placed lower teeth braces after 20-30 mins the braces came out I had went to doctor back immediately she had removed the brace and told next visit will keep, due to the waste/worst quality of self ligating brace more than 4 braces came out, I have missed 2 visitings after that I went to doctor she then placed steel brace to compensate that to with out my consent, I have called customer care and doctor removed the steel brace, for last 6-8 months my lower braces are not treated and ignored now 1.6( months) is treatment completion but now another 6 months time is wasted, I want to know why my lower teeth treatment was stopped ?, I want written apology letter from respective doctor and I will be reaching legal team and will file consumer case on partha dental for ignoring my write to treatment after paying money due to the extra 6 months time I am opting transfer to Hyderabad location know I have to pay another 5000( transfer fees) for your mistake, doctor should treat patient with consent asking/ let them know what is happening In my case It didn't happen