Partha Dental Clinic — unethical behaviour

Address:

Partha Dental , Jayanagar 9th block, 560102

Date of incidence: 3 june 2019
Description of incident:
I got mumps infection from partha dental clinic because they did not use sterile techniques. The technician did not change the suction tip which was infected with some previous patient saliva. My whole face, neck was swollen. I could not walk and eat due to pain.
The technician did not seem medically qualified. She hardly understood about infection protocols. She was assisting doctor while gossiping over phone.
I observed blood stains on dental chair/machines/sink. I observed nobody washed hands before procedure.
After getting mumps infection i raised issue. Later they informed me that they expelled the technician.
But when i asked for proof they refused. Also after keeping me waiting for one month, today i got a chance to have meeting with them. They treated me very badly and refused to agree that the mumps i got is from their clinic.
Dr pradeep from partha who looks after all the partha chains was very very rude.
When i asked to show me their autoclave register where they maintain sterility dates and time of autoclave. He refused.
I asked him provide me in written that they are not responsible for the infection. He refused to state that also in written.
He used bad words for me stating that if i was sure about infection i would not have continued with treatment with partha. I already have changed my branch under same brand as i cannot change my treating doctor - dr sandeep because he knows my treatment process.
The way dr pradeep was speaking and treated me was not a per a doctors behavior.
He was trying to save his job.
I feel helpless and have lost trust.
Resolution: compensation for the suffering caused. I spent 5 -7 thousand during the treatment.
That is the monetary loss. Physically and mentally the pain i have gone through is irreversible.