[Resolved]  Parveen Travels — Cancellation Refund not received more than a month

Cancelled the below ticket on 22nd October 2023 with Rs.1089 penalty and Rs.4410 to be refunded, But even after 39 days didn't receive the refund and the customer care number is not responding

Ticket details:
PNR : ABBNA1GD948116
From: Trivandrum
To: Chennai
Date of Journey: 24/10/2023
Bus Type:
Boarding Point : Trivandrum - Parveen Travels
Boarding Time: 19:45 PM
Seat number: 22, 21, 28