Parveen Travels Customer Care
Parveen Travels Pvt. Ltd.
Customer satisfaction rating: 18%
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73
COMPLAINTS

Parveen Travels Customer Care

Parveen Travels Pvt. Ltd.

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Address
AB Towers, #148, Perambur Barracks Road, Purasawalkam
Chennai
Chennai District
Tamil Nadu
India - 600007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 0999
[Customer Care]
up
15
down
6


Customer satisfaction rating
18%
Complaints
73
Pending
24
Resolved
9
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Parveen Travels Complaints & Reviews

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Parveen Travels — Driver was drunk

 Mitty on May 22, 2017
Hello Team,
I was travelling from Thirupathi to bangalore on saturday 20th May and I have paid for 3 tickets. ( 350 per head ) total 1050 rupees. They first told they will start at 12.30 PM but after we sat in the bus they started only at 1.30 PM.
As the bus started, I felt something was wrong with the driving. We all panicked, because the driving was not correct and the driver was wearing shorts and he never was serious about driving.
That bloody ####### went and hit a divider which made everyone scared . I was praying for my life. I really thought it is going to be a risky...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Driver behaviour is very worst

 raghu_07 on May 20, 2017
The Ticket was booked from Chennai to Madurai.
I called the Travels agent in the morning and confirmed that we can drop from bus at Mellur bus stand.
While boarding on the bus asked the driver and cleaner to drop us on the melur Bus stop. They replied that OK, will drop you in the melur bus stand.
They also accursed that will Intimate us 10 minutes before reaching Melur.

But they stopped the bus in the Buy-Pass and asked me to get down from the bus in a very bad manner.
The Buy-pass and Melur Bus stand is very far and it was very difficult for me as I...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Using very bad words against women

 Praveen karur on May 6, 2017
I taken bus in chennai and conductor/cleaner give a different seat against booked. When ask to give booked seat he is rude and using bad words against women and scolding her with bad words. I don't want mention those words and if not necessary action taken we file a case in women police station for disrespecting women and using bad words in public. Necessary action to be taken and rude cleaner should be punished...
Complaint comments  Read comments [2]Complaint category Family & Relationships

Parveen Travels — Luggage not dropped at the mentioned place

 Mariappan Thennattu Pillai on May 3, 2017
Booked bangalore to chennai omr bus along with my cycle with luggage charges of 600rs. But they changed the bus telling that the pick up van will drop me and my cycle at mentioned place (Thoraipakkam, chennai) and dropped me and my cycle at ashok pillar, chennai. Even pick up van to omr doesn't even responded to take my cycle to omr even if i produce my bill. Called the number given but they asked me call the root location.

The message received after booking.

Thanks for choosing parveen express. Name:, booked at:02-05-2017, waybill:blmw-2983482, delivery at: chtam...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Parveen Travels — Not switching on mobile charging sockets

 Ravi Jayanthi on May 1, 2017
I am right now traveling from Hyd to Chennai in a sleeper coach, couple of problems

1. Mini bus that was used to transfer from pickup point to attapur was so small and they stuffed more than possible ... It was worst than a train general compartment
2. Not sure what is the problem but mobile Power socket is not turned in and my mobile is getting drained ...

Paying 1700+ for such a shabby service is just not acceptable.
I would not recommend anybody to board this bus....
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — Worst customer service... Fooling people with brand name

 Nazeer9922 on May 1, 2017
My experience with Parveen has been extremely disappointing.
Pnr ref BSPT124692246
They made me n my family change three vehicles to travel from Chennai to Nagercoil.
Vehicle departure delayed by 3 hours... Reached destination with a delay of 5 hours...
I missed my brother's wedding coz of this rediculose service...
They took unnecessary breaks a total of 1.5 hours... Filled diesel on the way... Spending about 30 mins in Madurai...

My return journey with Parveen was even more worse:
Pnr ref : BSPT726377937
They did not pick me up from...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Parveen Travels My parcel is damaged (Again 3nos of solar panel Damaged)

 Solveig Sun Solaires India Private Ltd on Mar 13, 2017
Ref : L.R.No: SVK-610608 dt 02.03.2017.
Delivery Receipt No:0452362 dt 06.03.2017.

I am booking to solar panel 15box on 02.03.2017, deliveryed the materials dt 06.03.2017 but one solar panel is damaged.
Again 3Nos solar panel Damaged.
I am Call to the that branch (madhavaram) but no response, Not Attened the Phone Call. please take the immediate action without delay.

Kindly do the needful....
Complaint comments  Read comments Complaint category Other

Parveen Travels — My parcel is damaged (solar panel)

 Solveig Sun Solaires India Private Ltd on Mar 6, 2017
Ref : lr no. svk-610608.
Delivery receipt no : 0452362 dt 06.03.2017.

I am booking to solar panel 15box on 02.03.2017, deliveryed the materials dt 06.03.2017 but one solar panel is damaged.
I am informing to the that branch (madhavaram) but no response. please take the immediate action without delay.

Kindly do the needful....
Complaint comments  Read comments [1]Complaint category Other

Parveen Travels — Worst Service (unsafe for Girls)

 RajaRathinam Kamaraj on Mar 2, 2017
I received a call from Parveen by 10pm stating "where are you"?! in a harsh voice..

Me - Slow down - may I know who is this?

Parveen - Parveen (since you haven't came bus left)

Me - left? I haven't received any calls from boarding point.. ok just hold the bus for 5 minutes and tell me where should I come - I will be in 5 minutes

Parveen guy - Bus left before 20 minutes

Me - then why you called me? No point (just to give information bus left)

I wanna travel - it's Sunday night.. hold the bus please..
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — I'm travel now berth sleeper very poor but... Its damaged

 Dhaya 006 on Feb 27, 2017
Dear sir
I'm dhayanithi. A i'm travel now sivakasi to chennai parveen travels vechile no py 01 bm 3470 its luxury vechile post add... But this vechile is very very damage vechile... Not comfortable travelling... Please kindly take action.. I'm spent money rs 991.. But it's very too much cost this vechile... All seat damage
Thank you

Regard
Dhayanithi

8124807632...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Did not provide the mentioned service.poor quality

 vel0410 on Feb 3, 2017
I booked parveen corona AC sleeper Chennai to Madurai TIN: G5757RB
PNR: BSPT877894655
The ticket was prices high( 1300) and they promised services like T.V., charging point, reading lamp so price seemed ok but they did not provide any of the mentioned service. also when I asked about those services they were rude . Very worst travels. never book or recommend Parveen to anyone....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Parveen Travels — Horrible bus journey [Resolved]

 Anirudh Menon on Jan 23, 2017
I traveled from kodaikanal to bangalore in parveen travels and i should say that i was a big mistake to choose this bus. We were made to get off after 4 hours and wait in an unknown town for more than 4 hours.

The replacement bus came at 1:30 am and we were not even offered a cup of tea or coffee. Moreover the employees were very rude and told me that it was not his problem that all this is happening and at a point told me to find my own way back to bangalore.

I will never choose this travels again!...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Incompetence of parveen staff

 alphadi on Jan 21, 2017
I was taking the chennai-ernakulam scania semi sleeper bus on 19/1/17. I had to get down at ettimadai where my college is situated and the bus normally reaches there at 4:30-5am. The bus attendant is supposed to announce when the bus arrives at a certain stop, so that the passengers wake up and get down at their respective destinations.

The attendant didnt announce my stop, ettimadai and hence I missed my stop. I only woke up at Walayar bus stand to realise what had happened and got down at walayar bus stand. I was furious at the staff for not doing their job and the attendant just...
Complaint comments  Read comments Complaint category Public Transportation

Parveen Travels — Poor bus service

 Karthick 09994744396 on Jan 16, 2017
I have booked 13th Jan 17 from chennai to karaikal on Parveen travels through red bus.journey started smoothly but unfortunately one small accident happened that time the bus was stand more than 4 hours in front of police station we all are suffered due to mosquitoes and heavy snow.no immediate action taken by parveen travels after 4 hours only they arranged another bus .Actually the mistake done by two individuals bus driver and that car driver but why should we all get suffer absolutely nonsense.we were planned to reach home early morning for pongal festival but this incident delayed our plan.Accident...
Complaint comments  Read comments Complaint category Public Transportation

Parveen Travels — Money debited without tickets [Resolved]

 arvind11101989 on Dec 29, 2016
I booked two tirupati packages from coimbatore for 25th December 2016(seat number 33 and 34). The money was debited however the transaction page said the transfer failed and gave me a transaction number BSPT401190744.
could you please help me to get this money refunded. The customer care said that it will take a week to refund; however there was not credited.
Regards
Arvind
+919447726966...
Complaint comments  Read comments [1]Complaint category Travel Agents

Parveen Travels — Misbehaving by driver [Resolved]

 Thumbai ayyanar on Nov 26, 2016
When I was traveling from karaikudi to Chennai on25/11/16 at 10.00pm A/C semi sleeper ..The bus it self came late. They entered in karaikudi bus stand at 10.46pm ..when the bus was running the driver switched on his mobile and playing the song louder ..when I asked him to reduce the volume he told this is my mobile so I can't switch off or reduce the volume ..it was around 1230 midnight ..we people have to take peaceful sleep during our travel so that next day we have to perform our duty..For this purpose we are choosing your travel..where. as your drivers are not listening the passengers inconvenience...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Parveen Travels — Unfair service

 Luke Aslaksan on Oct 3, 2016
Because of you i have missed my important meeting. I booked a bus on 11.30 pm from trichy to Chennai. You started your bus on 12.50. While coming, a tyre got puncture. The bus u allotted is also an alternative buses which has very less provision. Not upto the money i gave for ticket. Being a big travel agency it is very irritating and provoking services that you have given. I lost my 3 hours because of you. My paid money is also wasted....
Complaint comments  Read comments [1]Complaint category Travel Agents

Parveen Travels — Ticket refund for the cancelled trip from madurai to bangalore on 23-9-2016 [Resolved]

 ramesh veerappan on Sep 26, 2016
Sir
I HAD booked online for the travel from Madurai to Bangalore on 23-9-2016 in parveen travels. But I was informed that the trip had been cancelled. As yet, I have not received the money back.
So, please make the refund of money as early as possible. Ticket details are
Madurai -> Bangalore Friday, September 23, 2016

Ticket no: TJAM62248658

PNR no: BSPT028387878

Parveen Travels
Scania AC Multi Axle Semi Sleeper(2+2)
13:40
Departure time
1
Seat numbers

Mr RAMESH VEERAPPAN
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — Omni bus travels [Resolved]

 sanjeev.chandran on Sep 10, 2016
One of the worst ever travel experience for my mother.travel was from chennai to ramnad, date - 9/9/2016, dep time - 9.15 pm, The time committed for arrival is @ 7.15 am but the vehicle got break down near devakottai @ around 9am and my mother was forced to take a local bus from there. For such a kind of pathetic service they have collected 800 rs. Request to seek adequate action against Parveen for such a lathargic attitude towards customers. If their buses are such in poor condition then why the hell they collect money. request refund for the same....
Complaint comments  Read comments [2]Complaint category Public Transportation

Parveen Travels — Worst service / delay / unethical

 mukeshselvaraj on Aug 16, 2016
I have booked a ticket in redbus from chennai to trichy on 14/8/2016 at praveen travels.
1. My boarding time at perungulathur is 9.30am but the bus came at 10.40am.
2. Travels had combined 2 bus passengers in a single bus which leads to a quarrel among the passengers with the same seat number. Also the lady in charge to allocate seat asked the passengers to adjust so that they wi'll take the bus in time. Also she said if you can't adjust, just get down we will refund your money.
3. Both the driver and cleaner didn't have basic manners to give respect to the passengers. Had...
Complaint comments  Read comments Complaint category Travel Agents

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