Parveen Travels Customer Care
Parveen Travels Pvt. Ltd.
Customer satisfaction rating: 16%
Submit a Complaint
176
COMPLAINTS

Parveen Travels Customer Care

Parveen Travels Pvt. Ltd.

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Address
AB Towers, #148, Perambur Barracks Road, Purasawalkam
Chennai
Chennai District
Tamil Nadu
India - 600007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 0999  [Customer Care]
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62
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30

Phone:
Phone:
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85
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32

Customer satisfaction rating
16%
Complaints
176
Pending
12
Resolved
25
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So far so good - The company responded to our notifications and is working on resolving complaints.

Parveen Travels Complaints & Reviews

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Parveen Travels — late pickup

 SMubeen on Jun 18, 2019
We have booked our ticket (18.june.2019)from Chennai to Madurai. Boarding time at tambaram hindu mission hospital at 6.45 Am. But bus was not arrived at the estimated time. We are standing at boarding point for more than 1hour 30minutes with my 3year old kid. We are not received the bus details and driver information via message or call. When we call Parveen customer care they are asking us to install Parveen mobile app to fetch the bus and driver information (DO PARVEEN TRAVEL THINKS PASSENGER WAITING TIME IS THE RIGHT TIME TO BRAND PARVEEN TRAVEL MOBILE APP INSTEAD OF SERVICING AT NEED?). At least...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — bus travel - extremely poor service

 Aparna Bhaskar on Jun 15, 2019
I travelled with Parveen to Tanjore and back from Chennai. I had to wait at the boarding point for a while, and was told the van had broken down and was put in an Ola auto to Koyambedu. The 10:30 pm bus left at 11:45 pm and after several stops to pick up angry customers, reached Tanjore three hours late.

On my return, I was given a revised notification for the boarding point and waited there for an hour, I spoke to a representative once who told me to wait at the same spot and that I would be picked up. But the bus never came there and left without me. Another representative tried...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — loss of my baggage because of management carelessness

 Surya0505 on Jun 9, 2019
I'm Surya. I traveled from chennai to hyderabad on june 05, 2019. My dropping point is Kondapur. I carried 1 back pack and 1 trolley. The trolley is in under the bus. After I'm getting down in kondapur I checked in luggage area. To my shock my trolley is missing. That bus assistant mistakenly gave my trolley to someone. I have some important documents in that.
Mine is DARK GREEN ARISTOCTRAT TROLLEY.
I traveled in TN 01 BA 7599. Please Its an emergency situtaion. I want that trolley immediately.
My mobile number is [protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — presenting wrong bus timing in red bus app

 Arvindadhithya on Jun 9, 2019
I have booked my bus from Chennai to Avinashi and the boarding time was mentioned at 4.00pm.
So I came to stop at 3.20pm itself. Have been standing around one hour and bus was not at the place. So I called to parvenn travels and asked and they said that time was mentioned wrongly and bus will come to stop only after 5.30. I'm standing in bus stop for more than 2 hours 30 mins. Why are you making such a mistakes for the customers. Half of the day of mine has been wasted. I want a resolution from your side and give a solution as soon as possible
Contact number:[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — bus travels

 Raj07sundar on Jun 6, 2019
I have booked ticket from Chennai to kannyakumari on 6th June 2019 non ac sleeper starting at 17.05 at koyembedu
Boarding point singaperumalkoil at 18.10. But the bus has not come till20.45. On enquiry, no one has given an correct reply
Kindly give your response reply to the mobile number [protected] so ad to avoid case in the consumer forum. The ticket is booked in the name of R.Bhuvaneswari. She is unable to attend the examination. Your immediate response is sought.
....
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — no ac vent on last seat and engine heat like tandoori stove

 Mehal1202 on May 31, 2019
Traveling in chn to bangalore bus 10.45 on 31.05.2019. Seat l11 13 14. Last seat no ac vent. Asked and they told they don't have drilling machine and asked me to wait to get cool. It was like sleeping in tandoori stove and not even able to sit here. Called cust care and they told they will check and try to resolve. No action. Still i'm not able to sleep and our family members suffering a lot including my son. Was charged for three tickets and this is the service parveen travels will provide. Worst service. What action will be taken. Whether my money will be refunded back to me for all the inconvenience...
Complaint comments  Read comments [1]Complaint category Products & Services

Parveen Travels — inhumanity driver and worst office staff and not helpful redbus team.

 Arun vasanth on May 25, 2019
My ticket number: tn6p20262881
Pnr: bspt[protected]
I have booked a ticket to travel from chennai to pondicherry on 24/05/2019 in vadapazhini. If i am going to govt bus only rs 155 but i has paid rs 829 compare to 6 times higher amount i have paid. Boarding time is 11:40 am i have reached 11:45 but bus was left before boarding time.
I call a driver iyappan and request to please stay i will reach within a min but he did not compromise and told to come pillar and went. Driver collapsed every thing. Just half km distance even i came a bike to boarding point. I called red bus several...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — about journey through your bus on 17.5.2019

 krravichandran on May 24, 2019
Sir, i travelled through your bus on 17.5.2019 friday night from pudukottai to pondicherry - the bus was late by 45 minutes and i was on the street your franchise closed the office at 1030 hours secondly at about 330 am the bus belt got damaged and the bus stopped near thozhudur - the driver tried to shift the passenger to other buses which was in vain - all the passengers were on street for about 3 hours - finding no other way i came to villupurm through tnstc bus and from their i came to pondicherry through another bus - there was no regret for the inconvenience cause - i felt very much wounded...
Complaint comments  Read comments [1]Complaint category Other

Parveen Travels — worst driver

 Sathish90 on May 24, 2019
Dear sir,
I have booked a ticket to travel from chennai to coimbatore on 24-05-19. Boarding time was at 1.45pm. I have reached there at 1.50. But bus was left at 1.48pm. I don't want to tell anything. Kindly refund my money. And bus driver mahendren was very worst. Here after i will not use this bus and even won't suggest to anybody. I am very angry with parveen travels. I asked in the office. They told driver is the problem....
Complaint comments  Read comments [2]Complaint category Banks

Parveen Travels — not picked up

 Renjith thanu on May 22, 2019
Dear sir,
My name is renjith thanu. R from nagercoil. Writing this mail to convey my bad experience with parveen travels service.

I have booked a ticket (Pnr no: bspt[protected] for my sister to travel from chidambaram to nagercoil on 21st may 2019. Scheduled departure time from my boarding point was at 8:15 pm. But bus wasn't reached there till 9:15pm, in between i didn't get any call from your agency. After i called your agency many times, but no one has responded. Later we reached bus authority number. They confirmed bus reached seerkaali and asked us to come seerkaali to...
Complaint comments  Read comments Complaint category Employees

Parveen Travels — bag missing

 JamunaParthiban on May 18, 2019
Today i travelled from coimbatore to chennai. When i get down at koyeambedu noticed that my bag is missing. After 1 hr i came to know that my bag wag wrongly handover by the driver to other party @ perungalathur all things including my son medicine i kept inside the bag. Now i forced to leave the place & asked to collect the bag by tomorrow.
Kindly arrange to get my bag without any delay
However i want to register this case & take the action.
If i don't recd by tomorrow morning, i will register my complaint....
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — delay in delivery of materials

 Anooptm on May 8, 2019
Never book any consignment with parveen travels. I have tried this agency to book solar panels from chennai to calicut on 3rd may. It's 8th today, still, they can't give me the updates. I contacted calicut, chennai, palaghat offices, no one is giving me a satisfactory reply. They are not even willing to talk.
Today is the last day, i committed with my client that i deliver the materials, if i can't he will cancel the order, and my lose is 6.5 lakhs!

Never ever go with parveen travels...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — given worst service

 Edison Paul on May 3, 2019
This is edison from chennai
I booked ticket 11:15pm from trichy to chennai on 1-05-19 at parveen travels. The boarding point was given by me at trichy chitra complex. 11:15pm i did not have a bus. I called and asked why the bus is not yet coming to my boarding point. They told us that we had to cancel the bus which had to depart from trichy. So they asked me to come with the no 1 tolgate. At that time, it would be exactly 11:30pm. The number 1 tollgate from chathram bus station will be exactly seven kilometers away. I took a rental auto and went there. The rent i gave to auto was 170 rupees....
Complaint comments  Read comments Complaint category Other

Parveen Travels — mobile stolen

 Sankaran Subramanian on May 3, 2019
Dear team,

I was travelled from chennai to tenkasi on 01/05/2019.

• on perungalathur praveen travel office booked bus 3 tickets from my name sankaran mobile number [protected] date of booking : 01/05/2019
• ac semi sleeper 10:00 pm at perungalathur.
• on 2nd morning 7:15 am i spoke to my relative telling that i am in kadayanallur will be reach another 15 minutes
• we are the last passengers get down from the bus tenkasi new bus stand before that all the passenger were left.
• while getting in to auto i found i miss the mobile...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — without intimation driver start

 Manivel ssr on Apr 26, 2019
I booked tickets[protected] time 8.30pm for booking time but i got msg 8.15pm i informed to driver wait for 5minuts for next stage, we go to rest room 4member... With out any information driver start bus den i cal driver he is not responding properly again i informed travels office after that we go to car for next stage for our own money & very worst service bus is not clean don't use perveen travels & i use lots of travels but perveen very worst my booking details redbus mticket
Route: ernakulam to pondicherry
Ticket no: tn5s54706962
Passenger: manivel r (31, male)
Pnr:...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — change of bus/ not punctual / worst quality

 mohd1902 on Apr 22, 2019
Hi,

I have booked parveen travels corona ac sleeper to travel from chennai to tirunelveli on 17th april 2019. Boarding point is koyambedu and departure time is 10.15 pm. We were asked to come to baording point by 9 pm (1 hr early) to minimise the delay due to traffic. All the passengers arrived early but we were asked to board a chennai to coimbatore bus and told that tirunelveli bus is waiting in perungalathur. Bus started by 10 pm and reached perungalathur by 1.30 am :- (. Many passengers were with kids and infants. We all were awake till then to get into tirunelveli bus. When...
Complaint comments  Read comments Complaint category Public Transportation

Parveen Travels — not providing water

 Satz2992 on Apr 21, 2019
I am travelling in parveen for the past 6 months worst behaviour with your attender am facing right from the start of the journey.
I was keep on asking the attender to provide waterbut he is not responding. Request you to remove the ammenmities from your bus so that this kind of incidents will be avoided and you could save tons of money. Advertising on your bus to save earth is more important than providing wayer on board. Hatssoff!!!
Keep going...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — v.venkatesan advocate high court madras

 gajathibish on Apr 20, 2019
Sir, i booked online ticket by red bus app. On 2.4.2019 at 12.30pm bording time 2.50pm the displayed that bording erode lakshmi nagar but subsequently i know that which is 15 know from erode town near bhavani. Immediately i conduct your driver as well as customer care no response. Immediately i cancelled the ticket. I shocked you charged 90 percent from ticket. If my amount is not refund i will be sue and writ petition against govt to take necessary action against you...
Complaint comments  Read comments Complaint category Unauthorized charges

Parveen Travels — bus tyre balloon was burst cause of overloaded in bus

 Ultimatebala on Apr 11, 2019
Travelled from madurai to chennai on 10/04/19 pickup time-22:30. While
Travelling bus going bit slow and stopped after seeing that tyre was firing while moving bus and also smoky. Later that bus tyre balloon was bursted due to heavy parcel kept in bus.. Feeling fear to travel in parveen travels henceforth.. Kindly check and fix it as will not happen the same in future... Thanks for your consideration.

Pnr - tg07e1lzesb...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — issue with the service and activity

 pugal69 on Apr 11, 2019
I have travelled on parveen travels on 10th april 2019 and boarded my bus @ koyembedu bus was towards ernakulam 17.30 timing my pnr was bspto96533227 ticket number was tn4x95554166 booked thru red bus. I asked they have dropped me in the middle of the signal point. As soon as they dropped me the bus has keep on moving when i'm taking my luggage. The signal also turned green. Suddenly a two wheeler which was moving behind the bus hitted me. Now i was injured and my leg got a swelling. Really i felt very bad about parveen travels. I will definitely take this issue to consumer court....
Complaint comments  Read comments Complaint category Travel Agents

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