Parveen Travels Customer Care
Parveen Travels Pvt. Ltd.
Customer satisfaction rating: 22%
Submit a Complaint
114
COMPLAINTS

Parveen Travels Customer Care

Parveen Travels Pvt. Ltd.

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Address
AB Towers, #148, Perambur Barracks Road, Purasawalkam
Chennai
Chennai District
Tamil Nadu
India - 600007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 0999  [Customer Care]
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38
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17

Phone:
Phone:
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45
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18

Customer satisfaction rating
22%
Complaints
114
Pending
13
Resolved
22
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So far so good - The company responded to our notifications and is working on resolving complaints.

Parveen Travels related photos (16)

Parveen Travels Complaints & Reviews

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Parveen Travels — extremely pathetic service

 RMidhun on May 23, 2018
Booked bus ticket in parveen travels from chennai to calicut in its non-ac semi sleeper.
Bus (40 seats) started from koyambedu 2 hours late - tech problem.
Reached chengelpettu toll booth 3.5hrs late.
Again suffered tech problem.
Replacement bus (Which doesn't have kerala permit) came but with lesser seats (36 seats).
4 people to coimbatore were left there and started.
Bus took a u-turn after 30 min, to onboard the stranded passengers.
Another replacement bus having kerala permit came at kallakurichi, again with 36 seats only.
Offered a cab...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — full refund of travel ticket

 senthil kanna on May 22, 2018
Travelling at parveen travels from kumbakonam to chennai at 19th may 2018, 1:45pm.
I suppose to reach airport before 9am but due to technical issue till 5.45pm bus stuck 5 km before sethaiyathope. There is no proper response driver said you just send email, so i took taxi and reached chennai. I need full refund of my amount
Ticket details :-
Tm6h48501591
Bspt[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — complaint for not picking the passenger for the travel

 Priyanka M R on May 17, 2018
Hi,

My name is priyanka. I booked a ticket for my father from virudhachalam to chennai on 16th may, 2018 at 11:59pm i. E 23:59 hrs as mentioned. I booked the ticket through redbus website.

Ticket details below:

Passenger name: ramalingam s m
Age: 58
Phone number given: [protected]
Mailid given: mrpriyankaram@gmail.com
Seat number: 25
Bus mentioned: parveen travels, mercedes multi-axle semi-sleeper (2+2)
Ticket number: tm6e61127720
Pnr number: bspt[protected]
Ticket cost: 592.50

My father...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — cheated by not giving booked seats

 Muhammed Vi on May 14, 2018
We did not get our booked seats on parveen travles while on the way to aluva - chennai we booked the seat no.41and 42actualy we can see a emergency exit door on the space of these seats. The bus operaters says that this is our new vehicle so please co-operate with us what will we do we pay the amount rs 3780 for two seats.
We have no any other way to travel to chennai at this time so we are still travelling on this bus by two local seats...
Complaint comments  Read comments [1]Complaint category Travel Agents

Parveen Travels — regarding conway hotel

 Srinivasan Pm on May 1, 2018
Today i am traveling from chennai to hosur.
The bus stopped at sai akshai hotel to take dinner. The service and response by the hotel management was very poor. I have told the cabin crew but they told that it is the parveen travels company advice and if you have any greavance they told me mail.
My ticket details given below:
*get set for your journey*
Hi pm srinivasan
Hope you packed your bags and ready for your journey to hosur.
You can get directions and navigate to your boarding point with the map below.
https://maps.google.com/?saddr=My+Location&daddr=13.045644,...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Parveen Travels — bed bugs issue

 Sudhiramush on Apr 26, 2018
I am traveling from bangalore to tirunelveli in parveen travels. Too much of bed bugs in the seat and blanket. I have got rashes all over my body due to bedbug bites.
I reported this to parveen travels customer care and bus staff. No proper action taken.
Paying this much amount and getting unhygienic service is really disappointing.
I requested the customer care executives to take some action, but no satisfactory action taken.
I have pictures of the rashes. Don't wish to share in public forum...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — behavior of crew

 amal palakel on Apr 21, 2018
Ticket no. [protected]
Travel - pondicherry to calicut
Date -20-4-18
Bus - deccan auto

While entering bus i didnt find my blanket in my seat. I thought crew might give that after departure. I didnt get that and i slept without that. When it reach coimbature tempratire was very less and i wanted that blanket.
I asked to crew two times and they said that"blanket is not available in bus and if you want you can use blanlets of tjose passengers gotdown in coimbature."
I have minimum right to get water, blanket in bus.
Earlier i belived in...
Complaint comments  Read comments Complaint category Other

Parveen Travels — reg : cleaners asking for bribe for 1 extra baggage and threatening if we are not accepted to pay bribe

 hemanth Subhash on Apr 19, 2018
Dear sir/mam
This is to bring to your notice that i had traveled on the bus from chennai-hyderabad dated[protected] my pnr no: bspt[protected] busno: tn01ba7599 and am very disappointed with your travels and getting annoyed to travel further. Yesterday am carrying one extra bag with me before handover the baggage to crew staff i intimated them am having extra one bag. Being the crew staff, despite of taking permission from his superior he demanded me a bribe of 500 rs and he said if i am failed to pay he will throw my bags out and after reaching my destination he is shouting in the middle of...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — staff and bus timing

 Rohan Sam Thomas on Apr 16, 2018
The bus has arrived at the boarding point earlier than specified and has left the boarding point without informing me. When asked about the location and bout the bus and other details the staff in trivandrum office of parveen travels used abusive language and hung up the call.

If this is the sevice you are providing i must ask for a refund for the bus ticket...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — refund for my last travel chennai to bangalore

 Sharanya Kadarla on Mar 24, 2018
Hi team,
I was travelled from chennai to bangalore last night ie 23/03/2018, due to bus break down they dropped in the middle of the road and again they didn't provide me another resource. Its very bad experience with ur travels so kindly provide my refund money and local bus changes also you have to bare, from where they stopped i took my own transportation till bangalore it's charges around 150/-and travel charges-870. If you reqried will provide booking i'd or attachment of tickets. Am expecting the relay as well as refund
Thanks & regards
Sharanya kadarla...
Complaint comments  Read comments [2]Complaint category Public Transportation

Parveen Travels — very poor service (dindigul to bangalore) on 21/02/2018

 Karrthik KG on Feb 22, 2018
I took bus, scania from tirunelveli to bangalore on 21st feb [ticket number: tm3q36259225]. The bus timing mentioned on redbus is 11.55pm, but the bus really only arrived at 01.25am. When asked why they were so late, the driver rudely mentioned that there was so much traffic and that i could ask any co-passenger awake.
Secondly the guy working in the office at dindigul, mentioned that this is the normal time it arrives everyday, and they mention 11.55pm on redbus to get customers to book it for the current day. (If we do mention the original time, then it lists as the next day on redbus...
Complaint comments  Read comments [1]Complaint category Other

Parveen Travels — very worst service. [Resolved]

 Informaslamuae@gmail.com on Feb 17, 2018
I booked a multi axle semi sleeper bus at parween travels departing at 4.30 pm on 16th feb 2018 from gandhipuram (Cbe) to madurai.
But the bus came at 6.30 pm and it was a basic tourist bus of parween travels since the multi axle semi sleeper bus was under repair.
This is really a stupid reason i ever heard also one of worst service from parween travels. Me, my spouse and kid travelled with lot of discomfort. Please do not provide such a worst service and cheat consumers. Requesting to refund money back since we travelled in your basic tourist bus....
Complaint comments  Read comments [1]Complaint category Travel Agents

Parveen Travels — tn21by1499 [Resolved]

 Srin Vas on Feb 11, 2018
The driver is rashly driving vehicle in chengalpet to chennai highway today arround 8:10 pm for which we the snap shot. When we tei s to ask him the explanation he had refused to answer. He is creating problem for other vehicles on highway and fear to passengers in bus. Kindly do the necesssary action else the same snap shots will be forwarded to concern department for the purpose of public safety...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — refund of money

 ushaanandhini on Feb 5, 2018
As i and my mom have travelled on your bus on 27/1/18 to chennai (Nyt 8.20 am at cbe) which met with an accident along the flyover near ambasamuthiram, salem. We got down and boarded private vehicle and went off.

Hence we are in a position to collect the money back (550 rs for 2 each,, toatlly 1100 upto chennai. We travelled only till salem. Do the needful, taking consideration of this complaint...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — dropping at places as the driver likes instead what mentioned in ticket.

 Rajkumar Ponraj on Jan 23, 2018
Sir,
I traveled from coimbatore to chennai on 21/01/2018 in your bus. It was already delayed due to some unforeseen reason. Instead of starting at 10.00 pm started at 12 midnight. From tambaram bus came in bypass road and the koyembedu passengers were asked to get down 200 meters before the koyembedu bridge at 8.30 am. We were forced to spend for another transport to go to koyembedu to further take a transport to reach our destination.

Is it the fault of the management or the driver?. My dropping point mentioned in your ticket as koyembedu-cmbt.. Please try to avoid such...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — allotment of seats

 beno rayen on Jan 20, 2018
I booked a ticket from rameswaram to chennai using redbus app
My seat number is 32 it is second row from the last.
While the time of boarding another person also having the same seat number.
Driver not even having the name list and seat number. I asked driver about this
Driver told me to sit in any free seat for that time
After 4 hour in karaikudi
Travels staff came and told me that my seat is 33, seat no 32 is blocked and booked for another person. He changed my place to last row corner. After two hours another person came and complaint to driver that...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — travels

 Aishwarya Venkatraj on Jan 12, 2018
This is my worst journey ever. At the time of booking there was 45 seats in the bus with 4 other lady passengers near by (As it was last seat of the bus). These people never informed me anything. They just told me the other passengers near you have cancelled and made me sit in another seat saying that they will correct it in the next boarding point. The lady who boarded in that place was very rude to me. The fact that im sick already and travelling alone made me all irritated. And they sent me to my seat saying that there is no choice. (Then why the hell i was push to such a humiliation in the middle...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — ac did not work

 ananth kk on Jan 8, 2018
I have submitted the complating in oct 11 still no action, so again raising this issue

Parveen travels — ac not working

Hi,
I traveled in praveen travels from hosur to chennai in multi axle benz,
Ticket no. - tkb[protected] seat no. V3, date - 6 oct 17
And paid 879.90/- for ticket which normally will be 688.8/- this is the first time i am seeing an increased cost (I traveled a day before from chenna ito hosur in the same bus only)
From hosur itself the ac was not feeling comfortable and late night we felt heat and bus stopped, driver called...
Complaint comments  Read comments [1]Complaint category Airlines

Parveen Travels — no van pickup for cmbt to kumaran nagar

 Swati Sneha on Dec 31, 2017
My bus was scheduled from bangalore to chennai on 31st dec, 2017, at 5.30 am in chennai. I was dropped at cmbt at 4.45 am. On querying about the van pickup to my drop location (Kumaran nagar), they said that the van would arrive at 5.30. Patiently, i waited only to know at 5.20am that the van has not yet been updated with them. After which they didn't pick up the call and at 6 am i found that the van had already left!!!...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Parveen Travels — bus break down

 Aisvij on Dec 25, 2017
This is with respect to the travel from chennai to kumbakonam in parveen mercedes benz bus (PY01CN5686)travel date 26.12.2017. My chithappa and his daughter travelled in the above mentioned bus. Near Atcharapakkam toll the bus got break down. Nearly 40 mins there was no proper response and repair. The tire was fully damaged and had there been any further delay for sure the tyre would ve busted and the life of the passengers would be at cost?
Is this d way u treat ur customer. Fed up wit ur service. Worst experience. My chithappa told me to book in rathimeena. But i insisted for parveen Mercedes...
Complaint comments  Read comments [1]Complaint category Other

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