Parveen Travels Customer Care
Parveen Travels Pvt. Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
85
COMPLAINTS

Parveen Travels Customer Care

Parveen Travels Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
AB Towers, #148, Perambur Barracks Road, Purasawalkam
Chennai
Chennai District
Tamil Nadu
India - 600007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 102 0999
[Customer Care]
up
23
down
10


Customer satisfaction rating
24%
Complaints
85
Pending
15
Resolved
16
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Parveen Travels related photos (8)

Complaints with pictures are more trusted and informative    View all

Parveen Travels Complaints & Reviews

Sort by:

Parveen Travels — the services

 Raseek on Sep 16, 2017
Im travelling from Rameswaran - chennai route. I have been travelled in your bus for morethan 5 years. Now drivers also chenged. Inside the bus at the front seat (v4) there are no water bottle holder. We have to hold that in our hand. Thats rediculous. Second, the seats are sooooo dirty. 3rd, stoping for dinner at the cheapest restaurant, i will upload it too. We are not the animals. Before some months. They have stopped at NAVEEN IN hotel near karaikudi. It was nice place to eat. Lastly the side mirror is stuck! Can't slide to anywhere. We are paying money, not travelling for free. Full day no...
Complaint comments  Read comments Complaint category Food

Parveen Travels — unnecessary waiting time

 Prayag Ranjan on Sep 4, 2017
Bus is waiting at. One of thw boarding point since last 45 min, for one person keeping other 50 people on wait is not a good thing 10-15 min is fine but 45 mn to one hour not good. Tgs is my thord travel with your service, every time same issue. People are hungry for rheir dinner... Also last one gour you are burning your fuel, your fuel, do not you think that is a unnexxessort cost for you?

Thanks
Prayag
9890501299...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — poor and very bad service

 Koteeswara raju on Aug 21, 2017
I was booked ticket for pondicherry to madurai. Valvo semi sleeper bus.
The pickup point pondicherry they arrange pickup bus pondicherry to villupuram bus as well.
But villupuram to madurai bus is not come till 3am.
My travel time is 10.30pm sill am waiting.
The parveen travel people are not given proper response.
Am asked refund they are given my money.
Am so irritated for waiting to parveen travels. Finoly the bus came.
But am siting beside of driver.
My seat number was 18 hardly i spend rs800 but am sitting in beside of driver.
I...
Complaint comments  Read comments Complaint category Other

Parveen Travels — bad maintenance .

 umar sherif on Aug 13, 2017
Hi, i'm a frequent traveller and would always want parveen travels as my traveling vehicle. It's fast and safe, but the maintenance is very poor in all the ac and non ac. It's now 4:50am sunday august 13 and i'm traveling in mercedes-benz and couldn't sleep because lots of wholes on the bus leads rain waters come inside and yet still it continues. I would like to bring it to your knowledge since many passengers are on board are in trouble now including women and children. Kindly take some steps to avoid getting rejected by the customers in future....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — dropping in middle [Resolved]

 Dhanya.M on Aug 11, 2017
I'm Dhanya from rajapalayam. On 09/08/2017 Ticket no. tk8y57599863, I travelled from Bangalore to Rajapalayam. From the beginning of the travel, bus condition was not good it was giving some odd sounds but still driver continued driving. At around 2.30 the bus broke down. After 1.5 hours, we were asked to board another parveen bus which is going to tirunelveli. Once we reached madurai they informed us that they cant drop us in rajapalayam instead they dropped us in thirumangalam. This is not fair. I am regular customer to parveen. Eventhough other travels are there I still prefer parveen because...
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — changing bus at coimbatore

 padmapriya sriraka on Aug 7, 2017
I have travelled to cochi from pondicherry on 3rd august. Booked sleeper with a choice of seat but they asked to shift bus. This kind of thing has happened twice before on same route. They change bus either at coimbatore or before. I was asked to take the last seat which was literally throwing me up. I had booked a sleeper for comfortable journey but had to travel on last seat with no dirty linens already used. I seek a refund for non delivery of satisfactory services and also a seek monetary charges for increasing backache and harassment of carrying luggage from one bus to another....
Complaint comments  Read comments Complaint category Public Transportation

Parveen Travels — bus failed to pick up the customer properly

 Revathi Perumal on Aug 2, 2017
Hi
I have booked ticket in parveen office tirumangalam madurai. Ticket details are given below. My boarding time &pick up time is 9:30 pm. I got a call from parveen office @ 8:40 pm (An hour before boarding please note : no other information was given before that regarding early bus arrival) saying that bus had already reached office. I also told the respective tirumangalam parveen manager that i will be there within 15 min to board the bus. As i said i reached office within 15 min. I am very shocked to hear from tirumangalam manager that the bus has already started. I am very much disapointed....
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Complaint on travels for not picking the person

 balavij on Jul 6, 2017
I booked ticket at Parveen travels on 4.07.17 @ 8.50 p.m seat no 7 for my grandmother...But the bus didint responded me during pickup hence we completely missed my bus even though we were standing on the bus terminal. She must reach Ramanathapuram on 5.07.17 but due to this she cant be on time..because of this incident the my grandmother health was upset..Please take a necessary action and provide us proper compensation...
Complaint comments  Read comments [1]Complaint category Travel Agents

Parveen Travels — Complaint about their service and refund [Resolved]

 Dhanalakshmi123 on Jul 4, 2017
I booked two tickets from Chennai to Bangalore.. on july 2nd i called them before boarding time and told them im on d way i was 2mints late but they went without stopping i called them and asked to stop i was going behind in auto but they refused to stop and went fastly. i had a xam on Bangalore but becoz of them i could not attend it.Then i went to office they were vry rude and they didn't give my money back.
This is my ticket copy. redBus mTicket
Please present this mTicket at the time of boarding.
Route: Chennai to Bangalore
Ticket No: TK7W67592527
PNR:...
Complaint comments  Read comments Complaint category Products & Services

Parveen Travels — Traveling on [Resolved]

 Vimal.ganesan on Jun 28, 2017
I have taken bus in chennai (27/06/17) bus number tn01ba7599 and conductor/cleaner (Name is muthu) give a different seat against booked. When ask to give booked seat he is rude and using bad words against women and scolding her with bad words. I don't want mention those words and if not necessary action taken we file a case in consumer court for disrespecting and using bad words in public. Necessary action to be taken and rude cleaner should be punished......
Complaint comments  Read comments Complaint category Employees

Parveen Travels — No proper destination stop point

 Hithya on Jun 26, 2017
I booked bus for kodaikanal - chennai semi sleeper non ac. I called to remind office, dey told to wait at pickup point where i mentioned. I asked driver number, but at first they resist to tell after sometime dey sent one driver number but number was not working. I am single women travelling at night. Bus went without stopping. Felt bad for booking... Worst experience.. Bad service,...

Rude driver behaviour... After getting on bus, he responding casually to sit in the seat without any regret......
Complaint comments  Read comments Complaint category Public Transportation

Parveen Travels — Delivery of goods

 ajakster on Jun 25, 2017
Hi there we booded a material for delivery from chennai to ooty on june 22, 2017.
The fee paid was rs 4200. The material was not dispatched on 22, 23, 24 and all along we were not even communicated of delay.
Whenever we called it was either forwarded to another person or said its shipped.

We at ooty waited stupidly for almost 3 days thinking it will come. This delays costed us rs 5000/day as we had staff ready to do work and also client was not happy with delay.
The tracking waybill number is 2304370

What parveen should have done is either told...
Complaint comments  Read comments [1]Complaint category Other

Parveen Travels — Rude talk [Resolved]

 Sudya on Jun 22, 2017
Travelling from. Cheenai to cbe, the person at the help desk has along face to answer if we ask any. Travelling for 8 hrs, they play the video o my for 3 hours, when asked the driver replied "can't play - pods mudiyadh", so my baby was crying inconsolable asked for the vidoe to smooth him, the driver can at politely, after all we don't go for free in the bus....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Parveen Travels — Not offered the booked bus and seat [Resolved]

 Umasundari on Jun 2, 2017
I am a senior citizen travelling alone from palakkad to pondicherry on 30/6/2017. My scheduled bus is parveen deccan v1 seat. Bus was late by 1hr. At dinner stopping some 10kms from boarding point driver and conductor compelled me to get down and board another substandard parveen bus at hotel.in the second bus they abused me that this is not your bus and because the workers requested we are allowing you to travel and gave me the last seat. The travel was very horrible and behaviour worst and no consideration for age. No reliability. N. Kalavathy...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Driver was drunk [Resolved]

 Mitty on May 22, 2017
Hello Team,
I was travelling from Thirupathi to bangalore on saturday 20th May and I have paid for 3 tickets. ( 350 per head ) total 1050 rupees. They first told they will start at 12.30 PM but after we sat in the bus they started only at 1.30 PM.
As the bus started, I felt something was wrong with the driving. We all panicked, because the driving was not correct and the driver was wearing shorts and he never was serious about driving.
That bloody ####### went and hit a divider which made everyone scared . I was praying for my life. I really thought it is going to be a risky...
Complaint comments  Read comments [2]Complaint category Travel Agents

Parveen Travels — Driver behaviour is very worst

 raghu_07 on May 20, 2017
The Ticket was booked from Chennai to Madurai.
I called the Travels agent in the morning and confirmed that we can drop from bus at Mellur bus stand.
While boarding on the bus asked the driver and cleaner to drop us on the melur Bus stop. They replied that OK, will drop you in the melur bus stand.
They also accursed that will Intimate us 10 minutes before reaching Melur.

But they stopped the bus in the Buy-Pass and asked me to get down from the bus in a very bad manner.
The Buy-pass and Melur Bus stand is very far and it was very difficult for me as I...
Complaint comments  Read comments Complaint category Travel Agents

Parveen Travels — Using very bad words against women [Resolved]

 Praveen karur on May 6, 2017
I taken bus in chennai and conductor/cleaner give a different seat against booked. When ask to give booked seat he is rude and using bad words against women and scolding her with bad words. I don't want mention those words and if not necessary action taken we file a case in women police station for disrespecting women and using bad words in public. Necessary action to be taken and rude cleaner should be punished...
Complaint comments  Read comments [2]Complaint category Family & Relationships

Parveen Travels — Luggage not dropped at the mentioned place

 Mariappan Thennattu Pillai on May 3, 2017
Booked bangalore to chennai omr bus along with my cycle with luggage charges of 600rs. But they changed the bus telling that the pick up van will drop me and my cycle at mentioned place (Thoraipakkam, chennai) and dropped me and my cycle at ashok pillar, chennai. Even pick up van to omr doesn't even responded to take my cycle to omr even if i produce my bill. Called the number given but they asked me call the root location.

The message received after booking.

Thanks for choosing parveen express. Name:, booked at:02-05-2017, waybill:blmw-2983482, delivery at: chtam...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Parveen Travels — Not switching on mobile charging sockets

 Ravi Jayanthi on May 1, 2017
I am right now traveling from Hyd to Chennai in a sleeper coach, couple of problems

1. Mini bus that was used to transfer from pickup point to attapur was so small and they stuffed more than possible ... It was worst than a train general compartment
2. Not sure what is the problem but mobile Power socket is not turned in and my mobile is getting drained ...

Paying 1700+ for such a shabby service is just not acceptable.
I would not recommend anybody to board this bus....
Complaint comments  Read comments Complaint category Travel & Vacations

Parveen Travels — Worst customer service... Fooling people with brand name

 Nazeer9922 on May 1, 2017
My experience with Parveen has been extremely disappointing.
Pnr ref BSPT124692246
They made me n my family change three vehicles to travel from Chennai to Nagercoil.
Vehicle departure delayed by 3 hours... Reached destination with a delay of 5 hours...
I missed my brother's wedding coz of this rediculose service...
They took unnecessary breaks a total of 1.5 hours... Filled diesel on the way... Spending about 30 mins in Madurai...

My return journey with Parveen was even more worse:
Pnr ref : BSPT726377937
They did not pick me up from...
Complaint comments  Read comments Complaint category Travel Agents

Recently Discussed

4 days ago
Parveen Travels
the services
13 days ago
Parveen Travels
unnecessary waiting time
Parveen Travels
Complaint on travels for not picking the person
Parveen Travels
dropping in middle
Parveen Travels
bus failed to pick up the customer properly

Featured Complaints

www.bdomains.com