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Paschimanchal Vidyut Vitran Nigam [PVVNL]

Paschimanchal Vidyut Vitran Nigam [Pvvnl] — Not able to recharge the Genus prepaid meter online

I have not been able to recharge my Genus meter online with the ABC code generated from my meter.
So, I want to recharge it offline as online recharge is not working.

I have visited various PVVNL offices in Ghaziabad but still did not any solution on how to recharge it offline.
I have called PVVNL customer care also and I have ben told that they don't handle Prepaid meter related issues

Please provide the solution on how to recharge the Genus prepaid meter offline.
My address is Saya Gold Avenue Society, Indirapuram, Ghaziabad.
My consumer number is [protected].
My registered mobile number is [protected].
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Comments

Dear sir,

I am consuming electricity vide account ID [protected] in D-187, Lajpat Nagar, Ghaziabad. The above connection in name of perious owner Ishwar Singh.
I had puchassed this propery in 26.06.2002 vide General Power of Attorney in my name Umesh Kumar.
Now when I went to electricity office in Lajpat Nagar for change to my name. They asked me to collect affiidevit, copy of PAN & AADHAR of Ishwar Singh.
I am not in touch of Ishwar Singh, so please advice me what to do for change of name in electricity bill.

As I earlier told you, I have registered Power of attorney in my my name authosed to to apply for electrification vide clause No. 11 .
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    Paschimanchal Vidyut Vitran Nigam [PVVNL] Phone
    +91 81 3099 3674
    +91 12 1260 2821 (Helpline)
    +91 12 1264 9042 (Computer Room)
    Paschimanchal Vidyut Vitran Nigam [PVVNL] Address
    Victoria Park, Urja Bhawan, Meerut, Uttar Pradesh, India - 250001
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