Passport Office Bangalore — Very un professional behaviour of the staff and don't know how to do their job properly few staff

All are very rude with people speaking so many irrelevant stuff personal stuff just for one small thing and instead of one small mistake of one lady employee I waited again for 1.5 hours to complete my process very in professional staff speak very hurting and rude way to people
I suggest please change few staff members in Sai arcade Bellandur Bangalore PSK except security guys no one is supportive since from entrance section till the officer
We spend so much time over there even for a simple renewal

Un professional behaviour and don’t know how to do their job properly on top of that shouting on us itself . Please change the staff over there in few counters I got horrible experience being went alone with my small kid they don’t have minimum common sense on how to speak with people very very rude behaviour and won’t even check very careless while checking the details n make us to wait for long long hours long