Passport Office Bareilly — no update information about passport

I got mail that police verification request has been sent to sp office district rampur u. P on 12 feb 2019 agaisnt file no. Bl[protected] but still i did not get any enquiry fron police station. Upon asking on this in police station they said that they did not get any intimation regarding my query. It's been around more than 2 month.
I do not know where communciation is lagging.
Kinldy do the needful...
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    Passport Office Bareilly Phone
    +91 58 1231 1874
    +91 58 1230 2033
    Passport Office Bareilly Address
    Vikas Jyoti Commercial Complex, II and III floor, BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh, India - 243122
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