Passport Office Bhubaneswar — delay in re-issue of passport of my son (6yrs minor) more than one month.

File no - bh53c[protected] (Re-issue of passport)
Name - dibyanshu sahoo
Complaint no-srn [protected]

Application date-27-june-2019
No response even after complaint in their site.

I have applied for my son's passport for renewal at bhadrak psk (Odisha). Since then i am tracking the status and its showing application collected along with fees and until now also no change in status. I have tried to contact bhubaneswar office but nobody picks the phone. I am still in dark.