Passport Office Bhubaneswar — same status is showing in my newly applied passport since last 18 days

Address: 3/93 OCL COLONY RAJGANGPUR-770017 DIST-SUNDERGARH (ODISHA), Sundergarh, Odisha, 770017

File number bh53c[protected]
Date of birth 26/09/1980
Given name seema
Surname singh
Type of application normal
Application collected on date 08/04/2019
Status police verification report for passport application is under review at the regional passport office. Passport will be dispatched after police verification report is found clear, subject to granting. The applicant would receive an sms/e-mail once the passport is dispatched.

*no body is responding phone neither email to rpo bhubaneswar. This status is showing since last 18 days. I have planned journey on 23.05.2019. Hence i am worried.
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    Passport Office Bhubaneswar Phone
    +91 67 4256 3860
    +91 67 4256 4470
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    Passport Office Bhubaneswar Address
    A-119 Unit-VIII, Nayapalli, Bhubaneswar, Odisha, India - 751012
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