Passport Office Chandigarh — Passport processing delay

Hi,
I am Kamal. I have applied for a fresh passport and I have submitted the application at Post Office PSK Sirsa on[protected]. It's been more than 20 days still my application status is showing "Application has been collected at Camp." No other information is coming there. If something is wrong with my application then there should be a notification on email or mobile. But nothing. I dropped an email to rpo.[protected]@mea.gov.in but still not receiving any reply.

File Number CH21C40xxxxxxxx
Date of Birth 13/04/1992
Given Name KAMAL
Surname
Application Collected on Date 04/09/2020
Status Application has been collected at Camp.

Please help me with this. Thanks