Passport Office Dehradun — Police Verification not clear due to mistake in Education field in application

Address:roorkee

To

The Regional Passport Officer,
Passport Seva Kendra, 24-A NCR Plaza, New Cantt Road, Landmark 1: Opposite Police Station-Hathi Barkala, Landmark 2: Behind ICICI Bank Main Branch, Dehradun

rpo.[protected]@mea.gov.in[protected]

Date: 14.11.2022

Good Morning !!

I am Neeraj Negi, I live in Roorkee, Uttarakhand. We have a Passport Seva Kendra in roorkee Post office, Civil Lives Roorkee, 247667.

I applied for my mother's and father's passports and made an appointment after waiting for 2 months on 8.Sept.2022. My parent's ages are above 50 years. They are Senior citizens.

When I applied for their passport it seemed there was some mistake in the education field instead of adding “7th pass and less” it got “10th and above”.

We had an appointment on 3.Nov.2022. It's Sad the roorkee PSK didn't check this and even didn’t ask for a high school certificate if it was written mistakenly.

My parents are senior citizens they didn't recognize this and Roorkee PSK forwarded this application to Police Verification.

Applicant Name:: RAJENDRA SINGH NEGI - File number: DD[protected]

Applicant Name:: LAXMI DEVI - File number: DD[protected]

So till this time, both applications was having this mistake of “High school and above” instead of 7th and less.

We got a call from Police verification and the verification was okay as we had all the documents from Address proof to Id proof.

But from Police verification, they told as we need a high school certificate as written in the application. I called the Passport helpline they told me that we don’t ask for any education documents if the applicate age is above 50 years old and they come under non-ECR automatically.

Besides this police, verification didn't go well. I have been told to contact Dehradun Regional office. Since then I tried to call at “[protected] “ 100th times no one picked up the call.

Its very frustrating and also I added it on Twitter no response from RPO Dehradun. This is the reason I am faxing this with my Father and Mother File no. I request you kindly check this matter and fix this and process our passport application.

My mother's health is not soo good to come there and my father already took 2 days' leave for all this.

Here is information about File no.

1)

DD[protected]
27/12/1965
RAJENDRA SINGH NEGI
Police Verification has been initiated and a request has been sent to JHABRERA Police Station,

2)

DD[protected]
04/02/1969
LAXMI DEVI
Police Verification has been initiated and a request has been sent to JHABRERA Police Station,

I look forward to your response. Let me know if you need any letter from them for anything I can speed post. I request you to check this matter and contact me.

Your Truely

NEERAJ NEGI
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Passport Office Dehradun customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Passport Office Dehradun
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    27
    Pending
    0
    Resolved
    4
    Passport Office Dehradun Phone
    +91 13 5265 2165
    +91 13 5265 2160
    Passport Office Dehradun Address
    12, New Road, Aroma Hotel, Dehradun, Uttarakhand, India - 248001
    View all Passport Office Dehradun contact information