Passport Office Lucknow — not validating my fir due to passport number not mentioned in it

 
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Varanasi, Uttar Pradesh, India
 shu04051994 on Feb 26, 2019
Respected sir,
I was travelling and my bag was stolen in which all my academic documents and passport were there. Fir was filed by grp personnel in the moving train. I took appointment for passport at varanasi, they rejected it because there is not number of my passport in the fir.in the moving train in which all my documents and copies of documents were stolen will i be able to remember my passport number. They have told me to file fir again. Please help it matter of my job.
Shubham saumitra
Mob+91-[protected]
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    Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India - 2265010
    Passport Office Lucknow - not validating my fir due to passport number not mentioned in it