Passport Office Patna — status of new passport application is same as it was month back

Address:804407

Hi team,

This is regarding passport application of aruna devi who applied for new passport at jehanabad office in bihar. She had applied on 5th march 2019 and status is document submitted on 23rd of april. Its been more than 45 days and this is not progressing as expected.

File number - pa27c[protected]

Could you please help on this.

Regards,
Rahul
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Passport Office Patna customer support has been notified about the posted complaint.
Apr 25, 2019
Updated by [email protected]
Its been 52 days and my mother has not yet received her passport. Since long time its in same stage.
There must be some SLA.
is this TCS fault?
Apr 29, 2019
Updated by [email protected]
what's wrong here, no one is ready to check and solve the issue.
Complaint comments 

Comments

Dear sar my name is mohammad qutbuddin ansari my file no. PA27C[protected]
My date of birth 12/05/1995
sar my police report is done after 3 manth so please give my passport my address my visa xpired dete after 1 manth so please parvide my passport please fast deliver

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