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Passport Office Pune Complaints & Reviews

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Updated: Nov 4, 2025
Complaints 314
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Passport Office Pune reviews & complaints page 15

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A
Akansha Chandrakar
from Pune, Maharashtra
Jul 21, 2015
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Address: Pune, Maharashtra

My 1.5 yr old son passport is pending with Commissioner of Police Pune File Number PN[protected] Date of Birth 05/01/2014 Given Name SHIVIN Surname SHRIVASTAVA Type of Application Normal Application Received on Date 08/06/2015 Status: Police report has been submitted by Chaturshrungi Police Station, Pune City and sent to Commissioner of Police, District Pune City for review. Please let me know when I can expect my passport. Its delaying my travel and all other things.
Passport Office Pune customer support has been notified about the posted complaint.
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    R
    Ram Chakla
    Jun 25, 2015
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    Address: Pune, Maharashtra

    Sir I have applied for my passport dated[protected]. I have applied my passport through normal. I process my application and got first time police verification that time due to postal address my police verification report was not clear and regional passport office fined me Rs-5000 for that. Then we paid the fine and then told to re-process our passport application, I hail from Mumbai before marriage so I got my police verification done from lower parel (Mumbai) and same time I was told that your report will be send to Dehuroad police station (Pune). After marriage I am staying in Pune with my husband. I gave my postal address this time correctly and got police verification at two places. And I also submitted residential address proof to dehuroad Police station [Authorised Corporate officer from Dehuroad, Vikasnagar] for my postal address that I am residing in this area. Still after police verification was over at both places, I am still not getting response from passport office. The status tracker show that ‘’the police verification is not clear and the application is under review at Regional Passport Office’’ Sir, please advise us, how much we need to wait, or still we need to pay Rs 5000 penalty for postal address. We gave all clear evidence of postal address and how we can give fake postal address. My brother in law is in defence army, my husband is working abroad. Do we think we will submit false document. Kindly do something to get our passport clear.
    +1 photos
    Passport Office Pune customer support has been notified about the posted complaint.
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      P
      Pusad
      from Pune, Maharashtra
      Jun 23, 2015
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      Address: Pune, Maharashtra

      Police officer holed my verification for only single document Index 2, that I unable to produce. I have rest of all document. My verification is denied for only single document. I'm require to face verification at both Place including here in Pune where i'm residing from 11 months only and also at my hometown Pusad, where I had total resistance of 21 years. If it possible than my whole verification should be done at my hometown. I need Passport at the end of 30 July 15. Please look into my matter.
      Passport Office Pune customer support has been notified about the posted complaint.
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        P
        pradeep dagdelwar
        from Pune, Maharashtra
        Apr 23, 2015
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        Address: Pune, Maharashtra

        RESPEPCTED SIR, I PRADEEP VITTHALRAO DAGDELWAR REQUESTED TO YOU SIR, THAT, MY SON MR GAURAV PRADEEP DAGDELWAR APPLIED FOR A PASSPORT TO PUNE OFFICE, ON 22ND DAY OF APRIL, THE PASSPORT OFFICE HOLD HIS PASSPORT FOR 2 MONTHS ONLY THE REASON OF SPELLING MISTAKE OF FATHER NAME MEANS PRADEEP OR PRADIP.HOPE THAT IT IS NOT A GENUINE REASON TO HOLD THE PASSPORT. I HEREBY REQUEST TO PLEASE DO THE NEEDFUL HELP WHICH IS REQUIRED FROM YOUR OFFICE/. PRADEEP VITTHALRAO DAGDELWAR SHRI DATTARTREYA NAGAR DARWHA ROAD, YAVATAMAL [protected]
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          S
          sandesh3sandy
          from Anta, Rajasthan
          Dec 10, 2014
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          Address: Pune, Maharashtra

          Dear sir The entry in the passport office is restricted to only the applicant. However if you allow one attendant with illiterate person like you allow with senior citizen then it will be great. As all the forms and documents are in English it is difficult to understand the procedure in passport office to uneducated citizens. Please either you make all the procedures in local language or provide an attendant for assistance. Hope this will be looked very sincerely. Thank you. Regards Sandeep
          Passport Office Pune customer support has been notified about the posted complaint.
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            A
            anjeev
            Nov 11, 2014
            Resolved
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            Address: Pune, Maharashtra

            I applied for passport in Pune RPO on January 07, 2014 and the interview / appointment was on February 14, 2014. (File Number PN[protected] After raising two online complaints to passport seva help desk, one online complaint to pgportal and direct call to passport office, the police verification request reached Nigdi police station on November 03, 2014. Completed "all the police verification procedures" yesterday (November 10, 2014) and waiting for the next course of action. I checked all the complaints available in the net and thrilled to know that, I am the first person who can claim the longest waiting period for Indian Passport. Hope the Guinness people may consider this for the next world record. Hereby express my sincere gratitude to all officers who help me to achieve this wonderful record. George
            Aug 14, 2020
            Complaint marked as Resolved 
            Passport Office Pune customer support has been notified about the posted complaint.
            At last, I got the passport. Superb service.

            Applied on : January 07, 2014
            Appointment at passport office on : February 14, 2014
            Passport received on : December 20, 2014

            Surprisingly, there was no issues for such a delay.
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              J
              June Mendez
              from Satara, Maharashtra
              Aug 29, 2012
              Resolved
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              Name : June Mendez
              File No : PN[protected]
              Submitted on 25th July 2012 through Tatkaal.

              I had applied for a renewal of my passport through the Tatkaal scheme on 25th of July 2012 since I had to join my husband by mid August. Although I had a valid passport (expiring in September) I was still asked to get a police verification done with the assurance that I would receive my passport within 10 to 15 days. When no call for police verification came from the local police station I visited the police station and enquired about my papers but was told that Tatkaal passports did not come here. I went back after ten days and discovered that my papers were at the police station. The verification was done immediately and the papers sent. However, it is ten days since the verification was done and my status still shows that police verification is pending. I visited the police station again and was assured that my papers had already been sent. I have had to cancel two family trips because of this delay and am greatly upset that the entire family has been put through this even though we paid extra money for a Tatkaal passport. I hope we won't be inconvenienced any further.
              Aug 13, 2020
              Complaint marked as Resolved 
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                J
                jadhavji
                from Mumbai, Maharashtra
                Aug 14, 2012
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                Address: Pune, Maharashtra

                compliant against passport ofice pune. my name is jadhavji d. thakkar. i submitted the application on 08/05/2012. police verfication also done. my file no. is [PUN-Z[protected]/07/1954] . online information is file no is wrong either or information not avaliable. plz sent my passport as soon as possible.i also call to ur passport office but contact no. is ring.plz repaly me as soon as possbile.
                thanking you
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                  A
                  anilpagare25
                  from Pune, Maharashtra
                  Jul 10, 2012
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                  Address: Pune, Maharashtra

                  Hi,

                  I Anil Pagare applied for passport on 04/03/2012.The file no is PNE P013670 12.
                  The police enquiry has been done in the 2nd week of Apr 2012 approx. Till now I have not received my passport. On line status is showing as " it is to regret that due to unavoidable circumstances the dispatch of passport has been delayed and will now be dispatched in a week's time" since last one month.
                  Please let me know when exactly i will get my passport? what should I do for getting the same at earliest?



                  Thanks,
                  Anil
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    alexgsj
                    from Mumbai, Maharashtra
                    Jun 21, 2012
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                    Address: Pune, Maharashtra

                    I applied for my new passport on 19th January 2012 (because the old one expired on 10th Dec 2011) and the police verification was done in late Feb or March, but till date i have not got my passport or have heard anything about it. My File No. is B 001574 and Key No. [protected]. Today when i went to the passport office to find out the reason for the delay, my god, i was not allowed, but asked to get a slip from the enquiry counter, which had already about 100 people lined up. Is this the type of service the govt is giving to its citizens?
                    alexis gnanapragasam
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sarveshpandey
                      May 23, 2012
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                      Address: Pune, Maharashtra

                      Hi,

                      I had applied for passport on 02nd Feb 2012 Application no. P005479. Document was verified on 23rd march 2012.
                      Keep eyes on site STATUS: Police report has not been received.
                      Visited Commisioner office- Response: sent file to Passport office on 19th march 2012.
                      Visited Passport office- Response: Not yet received.

                      Still STATUS: Police report has not been received.

                      Please help me out to get my passport.

                      Thanks & Regards,

                      Sarvesh Pandey
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        M
                        minal55
                        from Pune, Maharashtra
                        May 4, 2012
                        Resolved
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                        Address: Solapur, Maharashtra

                        Hello Sir,

                        I had submitted my doucuments in Sept-2011 and received passport in Feb-2012. But that was with printing mistake in it. My gender is Female and passport was showing it as 'M'.

                        In the Feb-2012 itself I re-submitted my passport to Pune passport office with correction request letter. They told me I would receive it within 15 days but till date I have not received it.


                        On top of all this people in passport office don't pick the phone. This is just disgusting for me I mean if you don't want to respond then just throw it away.I don't know what the hell work they do in office. They just want money. Even if I go through agent and offer some money to these people then I am sure they would dispatch my passport within a day itself. All are corrupted.


                        Thanks.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Nivrutti Deshmukh
                          from Bengaluru, Karnataka
                          Apr 17, 2012
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                          Address: Pune, Maharashtra

                          I had submitted all the required documents with the application form on 22 Dec 2011 to Pune Passport Office.Still I don't get the passport.
                          The reason specified in status inquiry is " Police report has not been submitted ", but as per the information stated on Pune Passport's website the inquiry should be done in One and half (1&1/2) month.
                          I want to know the exact updates about the passport.

                          If you can then please let me know the status of my passport as early as possible.Or let me know if any other documents are needed.

                          And please do help me to get me my Passport as early as possible because I really need it now.
                          I have filed for passport for my wife and myself on the 01st June 2011.
                          Till date (08 Sept 2011), I have not recieved my passport. I met the Asst. Passport officer on the 2nd Sept 2011. but he had no clue what is wrong and why the passport is not delivered.
                          My File numbers are ; P022058 - Sunil Batra & P022059 Jyoti Batra. Year 2011.

                          I am seeing the status as
                          "It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time "
                          This is the status of the file numbers since 28th July 2011.

                          Nobody know how this will be resolved. According to Astt. Passport Officer, they do not have staff to work?

                          Anyone reading this please help me getting my passport.

                          Regards
                          Sunil Batra
                          [protected]

                          Passport not received - Comment #1887822 - Image #0
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                            J
                            jadha13
                            from Patan, Maharashtra
                            Mar 21, 2012
                            Resolved
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                            Address: Satara, Maharashtra

                            i am vaishali vikas jadhav. i am applying for passport on date 21/07/2011. my file no. D010452. my police verification report submitted on 21/02/2012. when i enquired to satara office they told me they sending report on date 23/02/2012. when i gone to pune office for inquiry they told me my police report not came. passport officers not gave me information properly and not talking well. last 8 months i am waiting for my passport. i need urgently. please do something in this matter.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            sir,
                            i have filed application and received no. PNE/ Z646103 on 18 Nov 2010. Police verification also completed in December. But upto date passport not received.


                            Manesh B Satpute
                            [protected]
                            Hello !

                            I have sent more than 30 emails out of it over 25 Reminders, but there is no response, also no telephone is ever answered.

                            Soon I am going to ask 1. Reasons for the delay in the process 2. Reasons for not answering the Telephones, 3. Reasons for not replying to emails. under RTI and then I am further going to appeal to RTI with the information provided by RPO Pune.

                            Please advise on this at the earliest please.
                            respected sir
                            i am dahanashri sayaji jadhav i applying my passport at satara office at date[protected]my ref file no- z16051312 and police report also dn feb 2nd week but last 5 months passport not come i check status evry day seme showing, passport will despatched in a week, s time i am waiting for my passport. i need urgently. please do something in this matterseme
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                              T
                              tejakale
                              from Mumbai, Maharashtra
                              Jan 12, 2012
                              Resolved
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                              Address: Solapur, Maharashtra

                              sir
                              my passport already dispatched on[protected] but i cant got the passport still...
                              my Vidal post registration no - 134513
                              we did inquiry in post office but they do not helps
                              we already send online complaint on address rpo.[protected]@mea.gov.in but they can not did response on that.
                              please help us
                              file referance no- z960913
                              year- 11
                              birth date[protected]
                              name- bhargav raghunath kale
                              if any suggesion is their then please contact on my id [protected]@gmail.com or my no [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                C
                                ckapare
                                from Delhi, Delhi
                                Jan 2, 2012
                                Resolved
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                                Address: Pune, Maharashtra

                                Hi,

                                My friend had applied for a passport on[protected]. The police verification was performed and the documents were sent to passport office by the local Police Station. The online status shows 'Police Report is incomplete and the case is being examined'. I am trying to reach the passport office by phone but it is not responded. Please let me know what can we do to resolve this status and get the passport. The help will be much appreciated.

                                --
                                Regards,
                                Chandrashekhar
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Passport Office Pune customer support has been notified about the posted complaint.
                                Hi,

                                The passport office at Pune has updated the detail status of the Passport application. It took some time to receive the details but it was updated in detail. I can take necessary actions now.

                                --
                                Regards,
                                Chandrashekhar
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                                  J
                                  jadha13
                                  from Patan, Maharashtra
                                  Dec 31, 2011
                                  Resolved
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                                  Address: Satara, Maharashtra

                                  respected sir,
                                  i am vaishali jadhav. i am applying for passport on date 21/07/2011. my file reference no. is D010452. my police verification report submitted on the date 15/08/2011.online status is passport despated within a week from 21/ 11/ 2011. today 31/12/2011. how many days i wait for passport. last 5 months i wait, normally passport period is 45-60 days. i gave already 2 complaints. consumer court is also not doing work then what people do. plz sir i need passport urgent. kindly do something.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  i am applying for passport on date 21/07/2011. my file reference no. is D010452. police verification report submitted on date 15/08/2011. i also given complaint to satara sp office last month. then they submitted police verification report to regional office. now online status is 'passport is expected to be despatched by 21/11/2011'. normally passport period is 45-60 days. last 4 months i am waiting for passport. i need passport urgently.
                                  i am vaishali vikas jadhav. i am applying for passport on date 21/07/2011. my file reference no. D010452. my police clearance report submitted on date 15/08/2011. last 5 months i am waiting for my passport. last 3 three weeks online status is passport will be despatched in a weeks time. last month i gave complaint already. if their is no problem then why not my passport despatched.
                                  please sir kindly do something. i need passport urgently.
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                                    Y
                                    ychangan
                                    from Mumbai, Maharashtra
                                    Dec 27, 2011
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                                    Address: Pune, Maharashtra

                                    Hi,
                                    I have put up a application to add my wife name in passport at passport office pune on 25the Aug 2011. when i was theere theat officer in charge told me theat your police verification if failed you need to do it again, to theis i agreed and submitted thee required documents again. i have completed thee police verification on 3rd Nov 2011.I surprised to see theough my verification was failed in 2008 till how thee passport got issued to me.Now i have submitted thee 4 copies(2 at passport offcie and 2 at police station) of each requested documents still superintendent/Asst. Passport officer want me to submit thee documents again. I don't understand why theey need such a copies???????.......

                                    All thee phone numbers mentioned on Pune Passport offcie portal are looks like in good condition and ringing as well but thee staff at office end is not able to hear theem or may be theey just ignoring it all time no one is able to pick up a single call.......This is one of thee busiest offcie staff on thee earthe!!!!!!

                                    File no- U003546

                                    passport not yet renewed — passport not yet renewed

                                    I had applied for renewal of my passport File number BHUB00508010 applied on 16th dec 2010...
                                    Till date they have not sent for police verification...
                                    I have submitted personal verification forms twice .....
                                    Till date no update what they are doing....
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                                      A
                                      amitdixit1406
                                      Dec 9, 2011
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                                      Address: Pune, Maharashtra

                                      I have applied for passport of my 2 month old daughte on 12th october,it is 2 month since i have applied,it is clearly written on website that if parent have passport there will be no police verification for Minor still passport office sent my kids application for police verification and that too after one month.
                                      for the intial days they updated status as passport will be issued on 2nd november,then a weired status saying due to un avoidable reason passport will be dispatched next week. then this status remain ther for next three weeks. I send 15 follow up mails to RPO pune but got no reponse ,no body picks up phone in office. then on 22 november status change to "Your Personal Particulars Forms have been sent to the police authorities for verification/reverification on* (date indicated below). Please contact the concerned police authority and get the report expedited. A passport will be issued within 10 days of receipt of the clear police report. " and i verified that report is dispatched from DCP office on 25th novemebr and till date same status on there site.


                                      Name: Avni Dixit
                                      age :2months
                                      application number M015503

                                      contact me at [protected]@gmail.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        AshokVengurlekar
                                        from Bengaluru, Karnataka
                                        Nov 1, 2011
                                        Resolved
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                                        Address: Pune, Maharashtra

                                        I, Ashok Shankar Vengurlekar and my wife Yogini Ashok Vengurlekar have applied for renewal of Passport on 28th, July 2011 and we have a valid Money receipt issued by the Passport office bearing file No. B 018055 ( Key No. [protected]) and B018056 (Key No. [protected]) resp.
                                        Our Police verification report has been sent by Police Commissioner of Pune's office vide their outward nos. 67315 dt 3 Sept 2011 and 67266 dt 3 Sept 2011 resp. Inspite of enquiry with passport office and their reply of Passport has been sent we have not received the passport till this date of 2nd Nov 2011. It is abnormally delayed and we have been held back from Foreign Travel to our daughter.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Passport Office Pune — Passport was expected to be dispatched by 30-04-2010 - Not Received

                                        I have applied to renew passport of my 8 years old daughter on 9th April 2010.

                                        As per online status - Passport was expected to be dispatched by[protected].

                                        But unfortunately we still have not received her passport.
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